Chloe McDannald
Lighthouse Autism Center
SPRINGFIELD,IL
6
years of professional experience
Detail- oriented professional with experience managing confidential documentation, interpreting individualized plans, maintaining accurate records, and providing exceptional customer service in a fast-paced environment. Recognized for strong organizational, communication, and problem-solving skills while collaborating with multidisciplinary teams and training new staff. Eager to contribute these skills to the Illinois Department of Healthcare and Family Services as a Child Support Specialist Trainee.
Work History
Lead Registered Behavior Technician
3 Years 2 Months- Provide 1:1 behavioral therapy to children aged 3-12 diagnosed with Autism Spectrum Disorder.
- Interpret behavior intervention plans and collect detailed data to monitor client progress and ensure accurate reporting.
- Train and mentor newly hired technicians, providing guidance on documentation standards, policy compliance, and best practices.
- Managed multiple competing priorities while maintaining accuracy, meeting documentation deadlines, and ensuring compliance with organizational policies.
Front Desk Receptionist
3 Years 3 Months- Delivered professional customer service by assisting members in person and over the phone.
- Managed administrative responsibilities requiring strong attention to detail and organization.
Daycare Assistant Teacher
2 Years 5 Months- Supervised up to 15 children while maintaining a safe, organized, and structured learning environment.
- Documented daily observations and communicated updates with parents, supported individualized care.
- Balanced competing responsibilities while maintaining high standards of organization and professionalism.
Education
Bachelor of Arts - Psychology & Sociology
- Honor Roll Fall/ Spring semester 2025-2026
- Dean's List Fall/ Spring semester 2025-2026
Skills
Customer service
Confidential records management
Case documentation
Written & verbal communication
Organization
Attention to detail
Policy & procedure compliance
Microsoft Office Suite
Time management
Team collaboration
Case coordination
Conflict resolution
Timeline
Lead Registered Behavior Technician
Lighthouse Autism Center
07.2023 - CurrentRead More
Front Desk Receptionist
Fitness World Health Club
03.2021 - 06.2024Read More
Daycare Assistant Teacher
Zoerner Daycare & Preschool
02.2021 - 07.2023Read More
Maryville University of Saint Louis
Bachelor of Arts from Psychology & Sociology
Read More