Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHLOE MENDOZA

San Marcos,TX

Summary

Reliable and motivated customer service professional with experience in fast-paced retail, hospitality, and customer service. Proven ability to assist customers effectively, manage multiple responsibilities at once, and maintain smooth daily operations. Known for being efficient, dependable, and eager to learn. Open to new opportunities and ready to take on new challenges with a strong work ethic and a positive attitude.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Lacoste
10.2024 - Current
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Managed point-of-sale transactions efficiently, ensuring accuracy in cash handling and customer interactions.
  • Collaborated with team members to create visually appealing product displays that attracted customers.
  • Implemented promotional strategies that increased foot traffic and boosted sales during peak seasons.

Server

Garcia's Mexican Restaurant
06.2023 - 07.2024
  • Provided exceptional customer service by promptly addressing guest inquiries and requests.
  • Assisted in maintaining cleanliness and organization of dining areas, ensuring a welcoming atmosphere.
  • Collaborated with kitchen staff to expedite food orders, enhancing overall service efficiency.
  • Upsold menu items by effectively communicating daily specials and promotions to guests.
  • Adapted quickly to fast-paced environments while managing multiple tables and guest needs efficiently.
  • Contributed to team success through effective communication and cooperation during busy shifts.

Manager on Duty

Herberts Taco Hut
10.2021 - 10.2022
  • Supervised daily operations to ensure adherence to quality standards and customer service excellence.
  • Trained and mentored team members on proper food handling and safety protocols.
  • Handled opening and closing procedures, including till setup and end-of-day cash counting
  • Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.

Education

High School Diploma -

San Marcos High School
San Marcos, TX

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Customer engagement
  • Flexible schedule
  • Product knowledge
  • Stocking and receiving
  • Phone etiquette
  • Upselling strategies

Timeline

Retail Sales Associate

Lacoste
10.2024 - Current

Server

Garcia's Mexican Restaurant
06.2023 - 07.2024

Manager on Duty

Herberts Taco Hut
10.2021 - 10.2022

High School Diploma -

San Marcos High School

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