Hi, I’m
Chloe Moss
Clarksville,US
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of teams and circumstances in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.
Overview
7
years of professional experience
1
Certification
Work History
National Healthcare Corporation Dickson
Certified Nursing Assistant
09.2023 - 12.2023
Job overview
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
- Supported needs of 8+ residents under long-term care.
- Upheld infection control and prevention policies across different patient-facing areas.
MaidPro
Maid
07.2023 - 09.2023
Job overview
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Enhanced customer satisfaction by providing personalized services based on individual client preferences.
- Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
- Reduced client complaints through consistent attention to detail and maintaining high quality cleaning standards.
- Trained new staff members on company policies, procedures, and best practices to ensure consistent service delivery.
- Collaborated with team members to complete large-scale projects in a timely manner, maximizing efficiency.
- Contributed to the creation of a positive work environment by maintaining open communication channels with colleagues and supervisors.
- Increased client retention rates by building strong relationships based on trust, reliability, and effective communication.
- Supported a welcoming atmosphere within clients'' homes by respecting their privacy while performing necessary duties thoroughly yet discreetly.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Changed bed linens and collected soiled linens for cleaning.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Polished fixtures to achieve professional shine and appearance.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Sunrise
Direct Support Professional Caregiver
01.2023 - 08.2023
Job overview
- Enhanced client independence by providing personalized support and implementing individualized care plans.
- Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
- Supported clients'' emotional well-being by building rapport, providing companionship, and actively listening to their concerns.
- Promoted healthy lifestyles for clients by assisting with meal planning, grocery shopping, and preparing nutritious meals.
- Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
- Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care plans that addressed clients'' physical, mental, and emotional needs.
- Facilitated effective communication between clients and their families, fostering strong relationships and promoting family involvement in the caregiving process.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Conducted ongoing assessments of client needs in order to adjust care plans accordingly or bring attention to potential issues requiring further evaluation from healthcare providers.
- Developed crisis intervention strategies for challenging behaviors or situations in accordance with established guidelines while maintaining a calm demeanor under pressure.
Bambinos Pizza
Kitchen Manager
12.2021 - 08.2022
Job overview
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Implemented innovative menu items that reflected current culinary trends, increasing both customer interest and repeat business.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Participated in community outreach efforts, including coordinating with local food banks to donate surplus ingredients and reduce waste.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Walmart Distribution
Break Pack
06.2021 - 11.2021
Job overview
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Assisted in reducing product damage through careful handling of items during the picking process.
- Contributed to a safe working environment by adhering to safety protocols and reporting any hazards or issues promptly.
- Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
- Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.
- Utilized equipment such as pallet jacks, forklifts, and reach trucks proficiently, speeding up the picking process without compromising safety standards.
Flying J Travel Center
Manager on Duty /
11.2020 - 07.2021
Job overview
- Streamlined operations by implementing efficient scheduling and staff management strategies.
- Improved customer satisfaction by addressing concerns and resolving issues in a timely manner.
- Increased employee retention through effective communication, training, and performance evaluations.
- Boosted sales revenue by implementing targeted marketing initiatives and promotional events.
- Ensured compliance with company policies, industry regulations, and safety standards for smooth daily operations.
- Developed strategic plans for continuous improvement of processes, procedures, and overall service quality.
- Built strong relationships with vendors and suppliers to negotiate favorable terms and secure cost-effective deals.
- Monitored facility maintenance for a safe, clean, and pleasant environment for customers and employees alike.
- Implemented effective conflict resolution techniques to maintain a harmonious workplace atmosphere among diverse personnel groups.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Dominoes Pizza
Delivery Driver
05.2019 - 09.2019
Job overview
- Improved customer satisfaction by ensuring timely and accurate deliveries.
- Enhanced operational efficiency by optimizing delivery routes using GPS technology.
- Maintained excellent communication with customers, providing updates on delivery status and answering inquiries.
- Collaborated with team members to ensure smooth workflow and fast order processing.
- Assisted in inventory management, keeping track of stock levels for accurate order fulfillment.
- Conducted pre-delivery vehicle inspections to ensure safety and optimal performance during trips.
- Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
- Supported other team members in store operations during downtimes between deliveries, fostering a positive work environment among coworkers.
- Adhered strictly to traffic laws and company policies while driving, minimizing risks associated with accidents or violations.
- Strengthened relationships with clients through courteous and professional interactions during each delivery encounter.
- Exceeded daily delivery targets consistently, contributing to overall business growth and revenue generation.
Walmart
Cashier /Overnight Stock Associate
01.2018 - 08.2018
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Kroger
Floor Supervisor
03.2017 - 12.2017
Job overview
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
- Optimized employee performance by conducting regular evaluations and providing constructive feedback.
- Reduced staff turnover rates by fostering a positive work environment and promoting open communication.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Oversaw scheduling of employees to ensure optimal coverage during peak hours or promotional events while minimizing labor costs.
- Monitored employee adherence to company guidelines regarding dress code, punctuality, and workplace conduct for consistency across the team.
- Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
- Streamlined checkout processes for faster transactions, resulting in shorter wait times for customers.
- Reduced shrinkage with diligent monitoring of cash handling procedures and regular audits.
- Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Increased overall efficiency by assisting with price checks and product location inquiries from customers.
Education
Hopkinsville High School, Hopkinsville, KY
High School Diploma
05.2017
University Overview
- Extracurricular Activities: Marching Band (2013-2017) Hopkinsville High School State Marching Band Champion
- multiple Honor Bands from 2012 - 2017
Skills
- Mobility Assistance
- Direct Patient Care
- Condition Monitoring
- Quality Assurance
- Documenting Behaviors
- Care Plan Implementation
- Patient Relations
- Patient-Focused Care
- Indirect Patient Care
- Patient Lifting
- Conducting Intakes
- Medical Terminology Knowledge
- Electronic Charting
- Transporting Patients
- Observing Responses
- Meal Planning
- Adaptable
- Valid TN Driver's License
- Preparing Meals
- Shared Governance
- Trustworthy Companion
- Inpatient Care
- Light Housekeeping
- Compassionate
- Tube Feedings and Medications Familiarity
- Activity Coordination
- Patient Relationship Building
- Responding to Emergencies
- Medical Office Administration
- Companionship and Emotional Support
- Recording Vital Signs
- Database Administration
- Complex Problem-Solving
- Quality Assurance Controls
- Patient Assessments
- Reliable Team Player
- Case Management
- Outpatient Care
- Dementia and Alzheimer's Knowledge
- EMR / EHR
- Patient Management
- Maintaining Privacy
- Attention to Detail
- Adaptability
- Scanner Operation
- Quality Control
- Order Preparation
- Product Packaging
- Pallet Jack Operation
- Safety Procedures
- Barcode Scanners
- Issue Reporting
- Warehouse Operations
- Quality Inspections
- Product Rotations
- Product Knowledge
- Packing Accuracy
- Equipment Maintenance
- Time Management
- Decision Making
- Order Picking
- Customer Service
- Continuous Improvement
- Customer Service Excellence
- Store Maintenance
- Employee Scheduling
- Vendor Relations
- Health and Safety Compliance
- Effective Communication
- Delegation Skills
- Loss Prevention
- Interpersonal Skills
- Inventory Management
- Data Analysis
- Cash Handling Expertise
- Task Prioritization
- Problem Solving
- Record Keeping
- Professionalism
- POS System Proficiency
- Team Leadership
- Goal Setting
- Computer Literacy
- Motivational Skills
- Organizational Abilities
- Conflict Resolution
- Budget Management
- Staff Training
- Transaction Accuracy
- Strategic Planning
Certification
Certified Nursing Assistant Tennessee - 00224272 issued 11/14/2023
Timeline
Certified Nursing Assistant
National Healthcare Corporation Dickson
09.2023 - 12.2023
Maid
MaidPro
07.2023 - 09.2023
Direct Support Professional Caregiver
Sunrise
01.2023 - 08.2023
Kitchen Manager
Bambinos Pizza
12.2021 - 08.2022
Break Pack
Walmart Distribution
06.2021 - 11.2021
Manager on Duty /
Flying J Travel Center
11.2020 - 07.2021
Delivery Driver
Dominoes Pizza
05.2019 - 09.2019
Cashier /Overnight Stock Associate
Walmart
01.2018 - 08.2018
Floor Supervisor
Kroger
03.2017 - 12.2017
Hopkinsville High School
High School Diploma
Certified Nursing Assistant Tennessee - 00224272 issued 11/14/2023
Similar Profiles
Damisha BrownDamisha Brown
Certified Nursing Assistant at National Healthcare Corporation, Nhc- DicksonCertified Nursing Assistant at National Healthcare Corporation, Nhc- Dickson
Lucas FransioliLucas Fransioli
Certified Nursing Assistant at National HealthCare CorporationCertified Nursing Assistant at National HealthCare Corporation
Jekhia BradleyJekhia Bradley
CNA at National Healthcare CorporationCNA at National Healthcare Corporation