Customer-focused operations team member with experience in guest support, event setup, and daily process improvement. Strengths include communication, teamwork, and problem solving to keep operations running smoothly.
Overview
4
4
Languages
1
1
year of professional experience
Work History
Operations Team Member
Playstreet Museum
Highlands Ranch, Colorado
09.2025 - 05.2026
Streamlined daily processes to improve operational efficiency and productivity.
Deliver exceptional service by addressing customer inquiries and resolving issues promptly.
Resolved customer complaints promptly, maintaining high standards of customer service.
Greeted families and facilitated guest check-in, ensuring smooth entry at Playstreet Museum play sessions.
Assisted with admissions, membership questions, and daily visitor flow.
Maintain high cleanliness standards by performing regular inspections and addressing issues promptly.
Sanitized exhibits, toys, and high-touch areas throughout museum hours.
Monitored play areas to support child safety and guest comfort.
Facilitate effective teamwork by sharing insights and supporting colleagues in achieving goals.
Maintained inventory by restocking craft materials, toys, and front desk supplies.
Prepared opening and closing tasks for exhibits and common areas.
Coordinated with vendors to ensure timely delivery of goods.
Club Officer
Project blush MVHS
Highlands Ranch, Colorado
05.2025 - 05.2026
Coordinated member tasks and planned events for campus awareness activities, boosting participation and visibility.
Coordinated membership recruitment initiatives to enhance club participation and foster member engagement.
Promoted and led marketing for events and awareness activities.
Oversaw social media platforms to engage members and promote events, increasing follower interaction. and contact platforms.
Assisted with club promotions across school bulletin and social channels.
Organized club meetings and shared updates for the school fundraising team.
Led setup and cleanup for Project Blush MVHS events.
Managed multiple projects simultaneously while ensuring deadlines were met in a timely manner.