Ice Cream Server
- Greeted customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, etc, to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Kept tidy and organized area to comply with cleanliness standards.
- Processed sales transactions for cash, debit, and credit purchases.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Addressed customer inquiries and concerns promptly, fostering an atmosphere of exceptional service.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Maintained cleanliness and organization of serving and seating areas, promoting welcoming environment.
- Kept freezer and storage areas organized, optimizing workflow and reducing preparation time.