Chloe O'Brien
Seattle,WA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Nurse – Clinical Rotations
Seattle University School of Nursing
Washington, DC
12.2023 - Current
- Engaged in extensive clinical training throughout academic year, focusing on practical application of nursing skills across diverse healthcare environments. 200+ clinical hours per year.
- Assisted in providing care across geriatrics, labor and delivery, psychiatric health, pediatrics, and medical surgical areas. Supported healthcare teams in delivering patient-centered services. Engaged with patients to promote comfort and well-being during clinical rotations.
Personal Care Technician
Harborview Medical Center
Seattle, WA
01.2025 - 02.2026
- Assisted with Activities of Daily Living (ADLs) , including bathing, dressing, feeding, and assisting with mobility
- Provided wound care to advanced, traumatic orthopedic injuries
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Maintained accurate documentation of patient care activities and observations
- Collaborated with healthcare team members to develop and implement individualized care plans for patients
Hostess/Busser
Doc's Marina Grill
Bainbridge Island, WA
06.2023 - 12.2023
- Greeted and seated guests promptly, ensuring a positive first impression
- Assisted in maintaining cleanliness and organization of the dining area, including clearing tables and resetting for new guests
- Managed guest flow efficiently during peak hours to minimize wait times
- Collaborated with servers and kitchen staff to ensure smooth communication and timely service
- Provided exceptional customer service by addressing guest inquiries and concerns in a professional manner
Poolside Hospitality Associate
Wing Point Golf & CC
Bainbridge Island, WA
06.2022 - 09.2022
- Delivered friendly, high-energy customer service to club members and guests in a fast-paced pool environment
- Managed food and beverage orders, payments, and customer inquiries
- Supported restaurant operations as needed during peak hours
- Maintained a clean, organized, and welcoming service area
Front Desk Associate
Island Fitness
Bainbridge Island, WA
06.2021 - 01.2022
- Greeted and checked in guests, ensuring a positive first impression and providing excellent customer service
- Managed high call volume, efficiently handling inquiries, reservations, and guest requests
- Assisted with the coordination of group bookings and special events, ensuring smooth operations
- Handled cash transactions accurately while following established procedures for billing and payment processing
- Developed strong relationships with frequent guests resulting in increased loyalty program enrollment
Education
Bachelor of Science - Nursing And Health Sciences
Seattle University
Seattle, WA06-2026
Skills
- Caregiving
- Assisting with ADLs
- Mobility assistance
- Group fitness
- Food preparation
- Restaurant experience
- Customer relationship building
Certification
- Driver's License Present
- BSL October 2027
- Nurse Technician April 2026
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Personal Care Technician
Harborview Medical Center
01.2025 - 02.2026
Student Nurse – Clinical Rotations
Seattle University School of Nursing
12.2023 - Current
Hostess/Busser
Doc's Marina Grill
06.2023 - 12.2023
Poolside Hospitality Associate
Wing Point Golf & CC
06.2022 - 09.2022
Front Desk Associate
Island Fitness
06.2021 - 01.2022
Bachelor of Science - Nursing And Health Sciences
Seattle University