Chloe Perez
Chino Hills,CA
Summary
Professionally driven individual renowned for a potent blend of leadership, unwavering diligence, and an insatiable appetite for success. Throughout my career, consistently sought to pioneer initiatives, surpass benchmarks, and push boundaries. Proficient in orchestrating a diverse array of tasks and priorities, while maintaining an unwavering dedication to upholding the highest standards of quality and precision. Adept in both verbal and written communication, fostering seamless collaboration and serving as a catalyst for team motivation. The unwavering dedication is exemplified by a track record of consistently surpassing objectives, contributing to a culture rooted in tangible results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Behavior Therapist
Autism Spectrum Connections
04.2023 - Current
- Provided crisis intervention support during challenging situations, ensuring safety for all involved parties while effectively managing disruptive behaviors.
- Served as resource for colleagues by sharing expertise in behavior analysis principles and techniques, contributing to team problem-solving efforts.
- Collected session data to aid in treatment planning and assessment.
- Maintained detailed records of client progress, facilitating accurate evaluation and modification of treatment plans as needed.
- Assessed client progress regularly using objective measures, allowing targeted adjustments to interventions when necessary.
Personal Trainer
Gold's Gym
11.2022 - 05.2023
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Increased client retention through consistent communication, motivation, and support
- Created comprehensive fitness programs tailored to needs and goals of each individual.
- Assisted clients with personal fitness goals through realistic objectives.
- Boosted sales revenue by implementing effective sales strategies and streamlining sales process, which resulted in 4 new clients a week.
- Assisted in development of gym-wide events, increasing overall membership engagement.
Registered Behavior Therapist
Patterns Behavioral Services
01.2021 - 02.2023
- Trained new Registered Behavior Technicians, promoting best practices and adherence to treatment protocols.
- Mentored new Behavior Health Technicians, sharing knowledge and expertise while ensuring adherence to established protocols and procedures.
- Provided crisis intervention support during challenging situations, ensuring safety for all involved parties while effectively managing disruptive behaviors.
- Enhanced professional knowledge by participating in ongoing training and continuing education opportunities related to behavior analysis.
- Assisted clients in achieving milestones through consistent reinforcement strategies and data-driven decision making.
Manager
Papa John's Pizza
03.2018 - 01.2020
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established team priorities, maintained schedules and monitored performance.
Cashier Team Lead
Jack In The Box
04.2017 - 01.2018
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Communicated with customers and team members to solve problems.
Education
Bachelor of Liberal Studies in Political Science - Law, Politics And Policy
Cal State Long Beach
Long Beach, CA05.2024
Associates Degree in Political Science -
Mount San Antonio College
Walnut, CA12.2021
Diploma -
Chino Hills High School
Chino Hills, CA06.2016
Skills
- Team Leadership
- Complex Problem-Solving
- Verbal and written communication
- Documentation And Reporting
- Analytical Thinking
- Goals and performance
- Sales expertise
- Operating System Expertise
Accomplishments
Active Member of Pi Sigma Alpha Political Science Honors Society
Certification
- RBT Certification
- Commercial Driver's License (CDL), Class C, 10/01/24, CA
Timeline
Registered Behavior Therapist
Autism Spectrum Connections
04.2023 - Current
Personal Trainer
Gold's Gym
11.2022 - 05.2023
Registered Behavior Therapist
Patterns Behavioral Services
01.2021 - 02.2023
Manager
Papa John's Pizza
03.2018 - 01.2020
Cashier Team Lead
Jack In The Box
04.2017 - 01.2018
Bachelor of Liberal Studies in Political Science - Law, Politics And Policy
Cal State Long Beach
Associates Degree in Political Science -
Mount San Antonio College
Diploma -
Chino Hills High School
- RBT Certification
- Commercial Driver's License (CDL), Class C, 10/01/24, CA
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