Dedicated professional known for exceptional customer service and effective problem-solving abilities. Experienced in cash handling and team collaboration, contributing to a positive work environment and ensuring customer satisfaction.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Lobster Trap
Steuben
08.2025 - Current
Manage daily office tasks to ensure smooth operations at Lobster Trap.
Maintain organized filing systems for important documents and records.
Handle customer inquiries, and provide information about retail items.
Greet visitors in a professional manner, responding to inquiries, and directing them to appropriate personnel.
Shift Leader
Tallulah Adventures
Tallulah Falls
05.2022 - 06.2025
Monitored quality of service and ensured customer satisfaction standards were met.
Provided exceptional customer service in fast-paced dining environment.
Maintained cleanliness and organization of dining area and service stations.
Assisted in training new employees on shift operations.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Upheld company standards and compliance requirements for operations.
Barista
Grains of Grace
Clarksville
08.2019 - 03.2022
Prepared and served high-quality beverages to customers.
Handled cash transactions and managed the register accurately.
Collaborated with team members to ensure smooth service flow.
Engaged with customers to create a welcoming atmosphere.