Chloe Pfuntner
Summary
Diligent Medical Records Clerk with proven track record in managing and organizing medical records. Successfully maintained accurate and confidential patient information, contributing to improved office efficiency. Demonstrated proficiency in data entry and electronic health records management.
Overview
4
4
years of professional experience
Work History
Medical Records Clerk
Family Medical Center of Georgetown
10.2021 - Current
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Supported medical staff by providing organized and accurate medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Facilitated smooth transitions for patients transferring between facilities, coordinating the release of their medical records following all legal requirements.
- Updated patient records with new information to keep data current and accurate.
- Contributed to team meetings with suggestions for process improvements, leading to more efficient operations.
- Organized storage of physical records, optimizing space utilization and accessibility.
- Assisted in transition to new electronic health record system, minimizing disruptions in access.
- Supported billing department by verifying patient information, reducing errors in invoicing.
- Input data into computer programs and filing systems.
- Tracked and monitored requests for medical records release.
- Verified accuracy of patient information in medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Scanned and uploaded medical records into electronic medical records system.
Fast Food Worker
HTeaO
04.2021 - 09.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Processed orders on POS system and accepted cash and charge payments.
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
- Enhanced drive-thru service speed by optimizing order taking and payment processes.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Brewed coffee and tea and changed out drink station syrups.
Education
High School Diploma -
Home Schooled
Georgetown, TX06-2023
Skills
- HIPAA compliance
- Customer service
- Written and verbal communication
- HIPAA regulations
- Data entry
- Document scanning
- Medical records management
- EMR / EHR
- Medical office administration
- Medical billing
- Work well independently
Accomplishments
- Achieved smooth transition between EMR systems by completing data entry of patient's information with accuracy and efficiency.
Languages
English
Native or Bilingual
Timeline
Medical Records Clerk
Family Medical Center of Georgetown
10.2021 - Current
Fast Food Worker
HTeaO
04.2021 - 09.2021
High School Diploma -
Home Schooled
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