Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Pierce

Neenah,WI

Summary

Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Retail Store Lead

Eco Candle Company
01.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced customer loyalty through personalized shopping experiences and tailored product recommendations.
  • Collaborated with store management to develop innovative marketing strategies aimed at increasing foot traffic and overall sales performance.
  • Coordinated seasonal floor sets transitions smoothly which minimized downtime on the sales floor.
  • Conducted regular audits of store compliance with company standards, ensuring optimal retail environment for both employees and customers.
  • Streamlined communication between team members, leading to increased productivity and better teamwork.
  • Increased store efficiency by streamlining processes and implementing effective merchandising strategies.
  • Contributed to successful loss prevention measures by closely monitoring high-risk areas taking swift action when necessary.
  • Implemented visual merchandising techniques to maximize sales, creating appealing displays that attracted customers.
  • Managed inventory control, reducing stock discrepancies and ensuring accurate product availability.
  • Fostered a positive work atmosphere by establishing open lines of communication among staff members.
  • Provided comprehensive training for new hires, resulting in improved performance and quicker onboarding.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customers to better uncover individual needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Daycare Teacher's Assistant

YMCA Neenah Menasha
03.2022 - 09.2022
  • Set up playroom and childcare areas for safety and cleanliness.
  • Established safe play environment for children.
  • Encouraged child involvement in classroom experiences and group interaction.
  • Complied with strict safety and organizational regulations, policies, and procedures.
  • Served as positive role model, promoting healthy interpersonal behaviors.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Planned and implemented crafts and other activities to spark interest and enhance development.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Built constructive and open relationships with families with forthright yet friendly communication.

Environmental Services

Touchmark Ascension
05.2021 - 08.2021
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
  • Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.

Education

No Degree - Psychology

University of Wisconsin
Green Bay, WI

Skills

Multitasking proficiency

Customer Engagement

Store operations

Scheduling and timekeeping

Cash Handling Accuracy

Loss prevention strategies

Employee Coaching

Honest and Dependable

Attention to Detail

Strong Communication and Interpersonal Skills

Team Leadership

Creative Thinking

Timeline

Retail Store Lead

Eco Candle Company
01.2023 - Current

Daycare Teacher's Assistant

YMCA Neenah Menasha
03.2022 - 09.2022

Environmental Services

Touchmark Ascension
05.2021 - 08.2021

No Degree - Psychology

University of Wisconsin

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Chloe Pierce