Chloe Plasker
Kingston,NY
Summary
Experienced Inventory Manager with a proven track record of streamlining inventory control processes within a rapidly growing start-up. Thrives in fast-paced warehouse environments, ensuring precise product levels, managing supplier relationships and compliance, and establishing turnkey operations. Utilizes exceptional organizational skills, meticulous attention to detail, and effective communication to foster positive interpersonal relationships with warehouse staff members, C-Suite executives, and external vendors.
Overview
3
3
years of professional experience
Work History
Operations Manager/Customer Service Manager
Playa Society
09.2023 - 01.2024
- Implemented a new customer service strategy to increase efficiency and respond to customers within a timely manner
- Utilized working knowledge of forecasting and inventory planning to create a re-order plan for Q4
- Executed shipping insurance protection through Route to retain ROI
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Inventory Manager
Manymoons
02.2021 - 04.2023
- Operated supply chain with focus on circularity, cultivating relationships with 20+ international vendors and holding them to our strict sustainability standards
- Collaborated with C-Suite as the Inventory subject matter expert, helping implement efficient new systems and automation across the thousands of SKUs
- Handled strategic replenishment of 8 retail locations through parsing customer feedback, building store manager relationships, and analyzing hard data including sell-throughs
- Translated needs of CTO, Chief Experience Officer, and Chief Data & Systems Officer to build out architecture that optimized the front-end and back-end of the retail purchase experience
Warehouse Inventory Specialist
Manymoons
02.2021 - 04.2023
- Managed the warehouse team in charge of order processing and goods receiving for both retail & e-commerce
- Oversaw circular economy process implementation for inventory, leading the warehouse team's re-use of 'pre-loved' products
- Led the inventory transition into national retail stores, developing an on-the-ground inventory system for eight stores and training the site managers on both operations and inventory
- Resolved any inventory discrepancies by conducting thorough investigations and adjusting records accordingly.
Education
Certification - Esthetics
Capri Cosmetology Learning Centers of New York
Nanuet, NY07-2024
Bachelor of Science - Business Administration
Marist College
Poughkeepsie05-2020
Skills
- Problem-Solving
- Team Leadership
- Detail Oriented
- Operations Management
- Customer Service
- Cloud collaboration - Airtable
- Web development - Squarespace and Magento
- POS - Shopify and Squareup
- New Product Acquisition
- Product replenishment
- Resource allocation
- MS office
Timeline
Operations Manager/Customer Service Manager
Playa Society
09.2023 - 01.2024
Inventory Manager
Manymoons
02.2021 - 04.2023
Warehouse Inventory Specialist
Manymoons
02.2021 - 04.2023
Certification - Esthetics
Capri Cosmetology Learning Centers of New York
Bachelor of Science - Business Administration
Marist College
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