Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chloe Pond

Streamwood,IL

Summary

Dynamic Medical Assistant with extensive experience at Advanced Dermatology and Mohs Surgery, excelling in patient education and appointment scheduling. Proven ability to manage electronic health records and maintain inventory efficiently. Recognized for exceptional customer service and commitment to patient care, ensuring a seamless clinic experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Assistant

Advanced Dermatology and Mohs Surgery
Batavia
11.2023 - Current
  • Assisted physicians with patient examinations and dermatological procedures.
  • Managed patient records using electronic health record systems.
  • Prepared examination rooms with necessary medical supplies and equipment.
  • Scheduled patient appointments and coordinated follow-up visits efficiently.
  • Educated patients on skincare routines and post-procedure care instructions.
  • Conducted initial patient assessments, including taking vital signs and medical histories.
  • Maintained inventory of medical supplies, ensuring adequate stock levels were met.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

Front Desk Receptionist

Advanced Dermatology and Mohs Surgery
Batavia
09.2023 - 11.2023
  • Greeted patients warmly and checked them in efficiently.
  • Managed appointment scheduling using advanced electronic health record systems.
  • Answered phone calls promptly, addressing inquiries and directing calls correctly.
  • Maintained patient confidentiality while handling sensitive medical information.
  • Coordinated with medical staff to ensure smooth patient flow throughout the clinic.
  • Assisted in the preparation of patient forms and documentation for dermatology procedures.

Food Service/ Inventory Stocker

Costco Wholesale
Bloomingdale
07.2022 - 09.2023
  • Stocked shelves with products to maintain inventory levels and organization.
  • Conducted regular inventory counts to ensure product availability and accuracy.
  • Assisted in unloading shipments and sorting products for quick placement on shelves.
  • Collaborated with team members to optimize space and improve product displays.
  • Monitored expiration dates and rotated stock to ensure freshness of items.
  • Maintained cleanliness and safety standards in storage areas and sales floors.
  • Kept up-to-date on company policies regarding inventory management procedures.

Cashier/ Salad and Sandwich Maker

Panera Bread LLC
West Schaumburg
04.2018 - 07.2022
  • Answered customer questions and made individualized product recommendations based on new promotions.
  • Helped customers complete purchases and join Panera’s reward program.
  • Worked with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash and credit card transactions with accuracy.
  • Provided friendly service and assistance to customers promote loyalty, satisfaction and sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Trained new team members on working the register and creating meaningful interactions with customers.

Education

High School Diploma -

Valeo Academy
Hoffman Estates
05.2020

Skills

  • Appointment scheduling
  • Inventory management
  • Patient education and care
  • Customer service
  • Medical billing and coding
  • Specimens collection and processing
  • Electronic health records
  • Medical terminology
  • Cash handling and register operation
  • Cleaning and sanitizing
  • Staff training
  • Customer assistance and relations
  • Product and service sales

Certification

  • Association of Certified Dermatology Techs-Nov 2023

Timeline

Medical Assistant

Advanced Dermatology and Mohs Surgery
11.2023 - Current

Front Desk Receptionist

Advanced Dermatology and Mohs Surgery
09.2023 - 11.2023

Food Service/ Inventory Stocker

Costco Wholesale
07.2022 - 09.2023

Cashier/ Salad and Sandwich Maker

Panera Bread LLC
04.2018 - 07.2022

High School Diploma -

Valeo Academy
Chloe Pond
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