Dynamic Medical Assistant with extensive experience at Advanced Dermatology and Mohs Surgery, excelling in patient education and appointment scheduling. Proven ability to manage electronic health records and maintain inventory efficiently. Recognized for exceptional customer service and commitment to patient care, ensuring a seamless clinic experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Advanced Dermatology and Mohs Surgery
Batavia
11.2023 - Current
Assisted physicians with patient examinations and dermatological procedures.
Managed patient records using electronic health record systems.
Prepared examination rooms with necessary medical supplies and equipment.
Scheduled patient appointments and coordinated follow-up visits efficiently.
Educated patients on skincare routines and post-procedure care instructions.
Conducted initial patient assessments, including taking vital signs and medical histories.
Maintained inventory of medical supplies, ensuring adequate stock levels were met.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Front Desk Receptionist
Advanced Dermatology and Mohs Surgery
Batavia
09.2023 - 11.2023
Greeted patients warmly and checked them in efficiently.
Managed appointment scheduling using advanced electronic health record systems.
Answered phone calls promptly, addressing inquiries and directing calls correctly.
Maintained patient confidentiality while handling sensitive medical information.
Coordinated with medical staff to ensure smooth patient flow throughout the clinic.
Assisted in the preparation of patient forms and documentation for dermatology procedures.
Food Service/ Inventory Stocker
Costco Wholesale
Bloomingdale
07.2022 - 09.2023
Stocked shelves with products to maintain inventory levels and organization.
Conducted regular inventory counts to ensure product availability and accuracy.
Assisted in unloading shipments and sorting products for quick placement on shelves.
Collaborated with team members to optimize space and improve product displays.
Monitored expiration dates and rotated stock to ensure freshness of items.
Maintained cleanliness and safety standards in storage areas and sales floors.
Kept up-to-date on company policies regarding inventory management procedures.
Cashier/ Salad and Sandwich Maker
Panera Bread LLC
West Schaumburg
04.2018 - 07.2022
Answered customer questions and made individualized product recommendations based on new promotions.
Helped customers complete purchases and join Panera’s reward program.
Worked with shift manager to solve problems and handle customer concerns.
Operated cash register for cash and credit card transactions with accuracy.
Provided friendly service and assistance to customers promote loyalty, satisfaction and sales.
Worked flexible schedule and extra shifts to meet business needs.
Trained new team members on working the register and creating meaningful interactions with customers.
Education
High School Diploma -
Valeo Academy
Hoffman Estates
05.2020
Skills
Appointment scheduling
Inventory management
Patient education and care
Customer service
Medical billing and coding
Specimens collection and processing
Electronic health records
Medical terminology
Cash handling and register operation
Cleaning and sanitizing
Staff training
Customer assistance and relations
Product and service sales
Certification
Association of Certified Dermatology Techs-Nov 2023