Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Chloe Potter

Columbia,MO

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front of House Employee

McAlister's Deli
Columbia, MO
06.2024 - Current
  • Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
  • Communicated orders to kitchen staff in an accurate and timely fashion.
  • Answered phone calls, took reservations, and answered inquiries.
  • Performed opening and closing duties such as counting money, organizing supplies.
  • Checked food quality regularly before serving it to customers.
  • Greeted customers and provided friendly customer service.
  • Resolved any customer complaints or issues promptly with professionalism.
  • Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.

Barista

Sage Cafe
Columbia, MO
05.2023 - 05.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods..

Barista

Germania Brew Haus
, IL
09.2021 - 12.2022
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.

Education

Associate of Arts - Hospitality Management/ Communications

Moberly Area Community College
Moberly, MO

Skills

  • Professional Appearance
  • Phone Etiquette
  • Reservation Management
  • First Aid Training
  • Menu knowledge
  • Food allergy awareness
  • Up-selling strategies
  • Positive demeanor
  • Team player attitude
  • Cash handling proficiency
  • Complaint Handling
  • Multitasking

Affiliations

  • Reading
  • Coffee Knowledge
  • Creating fun crafts- collages, knitting, photo journals

Certification

  • Food Handlers License
  • Serve Safe Verification
  • Drivers License
  • CPR Certified

References

References available upon request.

Timeline

Front of House Employee

McAlister's Deli
06.2024 - Current

Barista

Sage Cafe
05.2023 - 05.2024

Barista

Germania Brew Haus
09.2021 - 12.2022

Associate of Arts - Hospitality Management/ Communications

Moberly Area Community College

Similar Profiles

CREATE PROFILE
Chloe Potter