Chloe Reed

Preformed office duties such as greeting patients and visitors, verifying patient demographics, insurance information, registering patients; obtaining necessary signatures; determining patients' out of pocket expenses, collecting and documenting payments, scheduling appointments, ensuring patient work flow; switchboard and medical records management, fiduciary responsibility.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Kept reception area clean and neat to give visitors positive first impression.

Confirmed appointments, communicated with clients, and updated client records.

Answered phone promptly and directed incoming calls to correct offices.

Resolved customer problems and complaints.

Handled cash transactions and maintained sales and payments records accurately.

• Assisted patients in chemotherapy; hematology appointments, drew blood for labs, maintained a clean work space, verified demographics, issued injections, maintained patient confidentiality, monitored vital signs, updated patient charts, worked side by side with physician.

• Collecting specimens (such as blood, urine) for medical procedures/surgery and drug testing, maintained a clean and friendly work environment. Completing data entry tasks to organize information about testing, subjects, and results. Properly labeling and documenting specimens.

Assisted clients with activities of daily living, promoting independence and quality of life.

Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Assisted patients with self-administered medications.

Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Assisted clients with daily living needs to maintain self-esteem and general wellness.

Built strong relationships with clients to deliver emotional support and companionship.