Chloe Rhoads
Modesto
Summary
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess
Skewers Kabob House
09.2023 - Current
- Answered phone calls to take reservations and address guest questions and concerns.
- Greeted customers and provided them with menus.
- Demonstrated flexibility by helping out in other departments as needed.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Demonstrated excellent customer service skills to ensure a pleasant dining experience.
- Maintained cleanliness of the lobby area, including wiping down tables and chairs.
- Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers.
- Assisted in seating guests and managing the wait list.
Kitchen Staff Member
Dank Bowls
02.2023 - 06.2023
- Managed time efficiently by multitasking between tasks without compromising quality of work.
- Maintained high standards of sanitation, hygiene, and safety protocols in the kitchen environment.
- Displayed effective communication skills when working with other kitchen staff members.
- Assisted with preparation of meals in accordance with recipes and dietary requirements.
- Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Worked with coworkers to complete tasks.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
Manager
Dairy Queen
07.2021 - 09.2022
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Monitored team productivity and performance to support goals.
- Resolved conflicts between team members promptly using sound judgment based on company policies.
- Cooked food according to recipes set by establishment.
- Exhibited excellent customer service skills while interacting with customers on a daily basis.
- Acquired knowledge of food safety regulations while handling all food items according to health department standards.
Education
Graduate Certificate - Nursing
Gurnick Academy of Medical Arts
Modesto12-2025
Skills
- Server Support
- Food Running
- Complaint Handling
- Phone Etiquette
- Safe Food Handling
- Event Planning
- Customer Service
- Reservations Management
- Payment Processing
Certification
- Food Handlers
- Sexual Harassment education
Timeline
Hostess
Skewers Kabob House
09.2023 - Current
Kitchen Staff Member
Dank Bowls
02.2023 - 06.2023
Manager
Dairy Queen
07.2021 - 09.2022
Graduate Certificate - Nursing
Gurnick Academy of Medical Arts
Availability
I have open availability throughout the entire week.