Chloe Riley

Completed a 200-hour, administrative and clinical medical assisting externship with Norton King's Daughters' Health at both the Madison, IN, site and Carrollton, KY, site.

Site Contact (Madison):

Site Contact (Carrollton):

During my time at both sites among different departments, I:

• Assisted healthcare teams in coordinating patient care and managing schedules efficiently for quality care and service.
• Collaborated with staff to streamline processes, enhancing overall service and patient satisfaction.
• Maintained overall safe work environment.
• Utilized electronic health record systems for data entry and retrieval, ensuring accuracy of patient information.
• Maintained confidentiality of sensitive information while adhering to HIPAA regulations during patient interactions.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained hands-on experience both clinically and administratively.
• Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among patients.

During my first year at Ivy Tech, I served as the Student Government's Vice President.

Contact: Director of Student Success Raven Hudson

Email: rhuson64@ivytech.edu

While there, I:

• Facilitated student engagement initiatives to promote campus activities and resources.
• Collaborated with faculty and administration to address student concerns and enhance communication.
• Organized events that fostered community involvement and leadership among students.
• Conducted surveys to gather feedback on student needs and preferences for future initiatives.
• Represented student interests at meetings, advocating for policies that benefit the student body.
• Developed stronger leadership skills.
• Collaborated with other Student Government officers to establish goals, priorities, and strategies for the academic year.