Chloe Rison
Richmond,KY
Summary
Accomplished Home Health Aide at Aging With Grace, adept in patient care and customer service. Enhanced client satisfaction by developing personalized care plans and implementing safety measures. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level drug addiction customer service position. Ready to help team achieve company goals. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
2
2
years of professional experience
Work History
Home Health Aide
Aging With Grace
11.2024 - Current
- Assisted clients with daily living activities, promoting independence and dignity.
- Monitored and documented patient health status, ensuring timely communication with healthcare professionals.
- Developed personalized care plans in collaboration with family members and healthcare providers.
- Administered medications and managed prescribed treatments following safety protocols.
- Implemented safety measures to reduce risks of accidents or injuries in client homes.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Customer Service Representative
Ethan Health
06.2024 - 11.2024
- Resolved customer inquiries and issues efficiently, enhancing overall satisfaction.
- Assisted in managing high-volume calls, ensuring prompt responses to client needs.
- Maintained accurate records of customer interactions and transactions for reference.
- Collaborated with team members to develop solutions for recurring service challenges.
- Monitored service quality metrics, contributing to continuous improvement initiatives.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Pharmacy and Customer Service Assiocate
Walgreens
09.2023 - 06.2024
- Assisted customers with inquiries and provided solutions to enhance satisfaction.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained product knowledge to effectively address customer concerns and recommend solutions.
- Collaborated with team members to improve service delivery and resolve customer issues promptly.
- Handled customer feedback to identify areas for service improvement and implement changes.
Education
Bachelor of Science - Nursing
Eastern Kentucky University
Richmond, Kentucky, KY05-2028
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Recording vital signs
- Patience and composure
- Reliability and punctuality
- Customer service
- Cash management
- Customer focus
Timeline
Home Health Aide
Aging With Grace
11.2024 - Current
Customer Service Representative
Ethan Health
06.2024 - 11.2024
Pharmacy and Customer Service Assiocate
Walgreens
09.2023 - 06.2024
Bachelor of Science - Nursing
Eastern Kentucky University