Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Givens

Munford,Alabama

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Effinas Tuscan Grille. Proven ability to enhance guest engagement and satisfaction through personalized service and effective team collaboration. Experienced in cash handling and maintaining cleanliness standards, ensuring a welcoming environment for all patrons.

Physical therapy professional with thorough understanding of rehabilitation processes and patient care. Known for reliability, adaptability, and collaboration with multidisciplinary teams. Skilled in therapeutic exercise assistance and patient education, consistently aiming for best patient recovery results.

Experienced with managing barista shifts and ensuring exceptional customer experiences. Utilizes strong leadership to oversee daily operations and maintain quality standards. Knowledge of team collaboration and problem-solving techniques to drive success.

Overview

4
4
years of professional experience

Work History

Server

Effinas Tuscan Grille
04.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Physical Therapy Technician

Benchmark Physical Therapy
09.2023 - 04.2024
  • Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
  • Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
  • Prepared patients to meet with physical therapists.
  • Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
  • Monitored patient safety during treatments by diligently observing their movements and adjusting equipment settings accordingly.
  • Contributed to a positive work environment by collaborating with colleagues, sharing knowledge and expertise, and fostering a sense of camaraderie among the staff.
  • Assisted with reception duties like scheduling patients and completing follow up calls.

Barista Shift Manager

Planet Nutrition
04.2022 - 01.2023
  • Fostered a positive work environment through team building exercises and clear communication.
  • Provided outstanding customer service, addressing concerns promptly and professionally to maintain brand reputation.
  • Enhanced customer satisfaction by providing high-quality beverages and efficient service.
  • Trained new employees in company policies, barista techniques, and customer service skills for consistent performance across all staff members.

Gym Associate

Edge Family Fitness
12.2021 - 03.2022
  • Improved gym member satisfaction by providing exceptional customer service and promptly addressing any concerns.
  • Participated in ongoing professional development opportunities to stay current with industry best practices, applying newfound knowledge within the workplace setting.
  • Serviced complex equipment quickly to minimize wait times for specific machines.
  • Enforced rules and held customers accountable for not following gym regulations.

Server

Cracker Barrel Restaurant
03.2021 - 11.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Bachelor of Science - Exercise Science

Jacksonville State University
Jacksonville, AL
05-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • Team collaboration
  • Sales techniques

Timeline

Server

Effinas Tuscan Grille
04.2024 - Current

Physical Therapy Technician

Benchmark Physical Therapy
09.2023 - 04.2024

Barista Shift Manager

Planet Nutrition
04.2022 - 01.2023

Gym Associate

Edge Family Fitness
12.2021 - 03.2022

Server

Cracker Barrel Restaurant
03.2021 - 11.2021

Bachelor of Science - Exercise Science

Jacksonville State University

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