Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Chloe Rutherford Esparza

Haltom City,TX

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

10
10
years of professional experience

Work History

Sales Associate

Nike Factory Outlet
Fort Worth, TX
12.2022 - Current
  • Greeted customers and provided product selection, knowledge, and membership inquiries.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Conducted weekly cycle counts of merchandise inventories to maintain accurate records of stock levels.
  • Provided training and guidance for new employees in merchandising practices.

Assistant Merchandising Manager

Under Armour
Grapevine, TX
08.2017 - 10.2022
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Analyzed customer preferences and buying trends to determine the optimal product mix for the store.
  • Created seasonal and promotional displays to maximize sales and profits.
  • Established guidelines for ordering, stocking, merchandising, displaying products, and maintaining visual standards of the store.

Store Team Leader

Haltom Thrift Store
Haltom City, TX
06.2014 - 04.2017
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Managed daily operations of sales floor, including customer service, merchandising and stock replenishment.
  • Maintained records related to sales for store management.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Partnered with store leadership team to learn and understand management processes and reports.

Education

High School Diploma -

Haltom High School
Haltom City, TX
05-2011

Skills

  • Verbal/written communication
  • Customer Service
  • Teamwork and Collaboration
  • Leadership
  • Adaptability
  • Time management
  • Conflict resolution
  • Stocking and Receiving
  • Merchandising knowledge
  • Recruitment and hiring
  • Orientating and training

Languages

Spanish
Professional

References

Brittnee Serrano

682-459-8112

Collection's Specialist - Santander Consumer USA 

Juliette La Rios

214-779-4068

Physician Assistant - North Texas OBGYN 

Veronica Martinez

916-670-8298

Merchandising and Stocking Associate - Walmart

Timeline

Sales Associate

Nike Factory Outlet
12.2022 - Current

Assistant Merchandising Manager

Under Armour
08.2017 - 10.2022

Store Team Leader

Haltom Thrift Store
06.2014 - 04.2017

High School Diploma -

Haltom High School

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Chloe Rutherford Esparza