Co-foreman
Woods Basement Systems Inc.
Collinsville, IL
10.2021 - 07.2025
- Processed customer transactions accurately and efficiently, ensuring a positive dining experience.
- Maintained cleanliness and organization of the front counter and dining area to enhance customer satisfaction.
- Assisted in training new cashiers on register operation and customer service protocols.
- Managed inventory levels by restocking supplies as needed, minimizing shortages during peak hours.
- Handled customer inquiries and resolved issues promptly to maintain high service standards.
- Collaborated with team members to coordinate shift responsibilities and optimize workflow during busy periods.
- Implemented best practices for cash handling, reducing discrepancies in daily cash reports.
- Contributed to promotional displays, effectively communicating offers to customers and increasing sales visibility.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.