Chloe S
Daytona Beach,FL
Summary
Dependable [Team Member] with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in serving customers. Goes above and beyond to serve guests and promote loyalty. Enthusiastic and eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
2
2
years of professional experience
Work History
Crew Member
Bengals Burgers
Daytona Beach, FL
02.2022 - 04.2024
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Processed credit card transactions accurately and efficiently.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Pharmacy Technician
Halifax Hospital
Daytona Beach, FL
10.2023 - 01.2024
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Organized work areas so that everything was easily accessible when needed.
Education
High School Diploma -
The Chiles Academy
Daytona Beach, FL05-2023
Skills
- Customer Engagement
- Customer Service
- Time Management
- Workplace Efficiency
- Positive Company Representation
- Teamwork and Collaboration
- Team Contributions
- Telephone Etiquette
- Performance Improvement
- Crew Leadership
Timeline
Pharmacy Technician
Halifax Hospital
10.2023 - 01.2024
Crew Member
Bengals Burgers
02.2022 - 04.2024
High School Diploma -
The Chiles Academy
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