Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chloe Schacher

Chloe Schacher

Enid,OK

Summary

Dynamic Beauty Advisor with a proven track record at Ulta, excelling in customer service and sales expertise. Enhanced client relationships through effective upselling strategies, contributing to increased revenue. Highly organized and adaptable, I thrive in fast-paced environments while maintaining a clean and inviting atmosphere, ensuring exceptional customer experiences.

Well-qualified, and diversified employee, familiar with skills and abilities needed to succeed with knowledge, and proper training.

Overview

3
3
years of professional experience

Work History

Beauty Advisor

Ulta
11.2024 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.

To-Go Server/Restaurant Hostess

Colton's Steak House & Grill
12.2023 - 11.2024
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
  • Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
  • Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Upheld strict sanitation standards through routine cleaning of workstations and dining areas, promoting a safe environment for all patrons.
  • Supported overall restaurant operations by assisting other team members during high-volume periods as needed, fostering a collaborative work culture.

Front of House Employee

Kristi's Kitchen
05.2022 - 12.2023
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Helped guests at tables when in need of assistance.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
  • Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
  • Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
  • Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
  • Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.

Education

Associate of Applied Science - Nursing

Northern Oklahoma College
Enid, Ok
05-2027

High School Diploma -

Chisholm High School
Enid, OK
05.2025

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Flexibility and adaptability
  • Sales expertise
  • Upselling strategies
  • Retail experience
  • Client relationship building
  • Theft prevention
  • Display arrangements
  • Time management
  • Multitasking and organization

Timeline

Beauty Advisor

Ulta
11.2024 - Current

To-Go Server/Restaurant Hostess

Colton's Steak House & Grill
12.2023 - 11.2024

Front of House Employee

Kristi's Kitchen
05.2022 - 12.2023

Associate of Applied Science - Nursing

Northern Oklahoma College

High School Diploma -

Chisholm High School

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