CHLOE SCHAFFEL
Lincoln Park Zoo
Chicago,IL
1
Certification
5
years of professional experience
Environmental education professional with hands-on experience in public-facing interpretation. Passionate about connecting communities to mission-driven organizations through engaging, accurate, and accessible education and content.
Work History
Guest Engagement Fellow
4 Months- Delivered engaging interpretive programs, guided tours, and animal encounters to 600+ guests daily for diverse guests, enhancing their connection to wildlife.
- Incorporated conservation action messages into programs, inspiring visitors to actively participate in conservation.
- Fostered positive guest experiences by adapting presentations for diverse audiences, ensuring accurate messaging and engagement with conservation themes.
- Analyzed visitor feedback to refine outreach strategies and improve overall experience at the zoo.
Intern
4 Months- Collaboratively designed a commemorative 120th anniversary exhibit, leading content development and graphic design.
- Conducted historical, scientific, and educational research to ensure accuracy of interpretive materials.
- Served as a zoo docent, engaging guests using professional, conservation-centered language.
- Learned animal husbandry principles through mentorship with zoo staff.
- Supported educational programs, outreach initiatives, and special events.
Environmental Educator
10 Months- Delivered environmental education programs for K–5 students and community groups, enhancing awareness of local ecosystems and sustainability practices.
- Developed curriculum-aligned lesson plans incorporating state standards and diverse learning styles, facilitating mastery of key concepts among students.
- Created visual materials and documentation for outreach and storytelling.
- Designed visual materials and documentation for outreach and storytelling, effectively engaging community members in environmental initiatives.
Bartender
4 Months- Served 200+ guests per shift during high-traffic events while maintaining fast, friendly service.
- Managed cash handling, ensuring accurate balances and efficient transactions.
- Executed opening and closing duties, including bar setup, inventory management, and organization.
Front Desk Attendant
1 Year 5 Months- Provided exceptional customer service in fast-paced, public-facing environment.
- Coordinated check-ins, payments, and inquiries, ensuring smooth operations and positive guest experiences.
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records of facility usage and memberships to support operational efficiency.
Preschool Teacher's Aide
1 Year 8 Months- Facilitated early childhood learning and social-emotional growth through engaging activities.
- Contributed to lesson planning and organized classroom materials to enhance learning environment.
- Assisted lead teacher in developing and implementing lesson plans tailored to children's developmental needs.
- Facilitated engaging activities that promoted social, emotional, and cognitive skills among preschoolers.
- Supported classroom management by maintaining a positive learning environment and addressing behavioral issues.
Education
M.S. - Insect & Wildlife Environmental Education
B.S. - Wildlife Ecology & Conservation
Skills
Environmental Education
Public Speaking
Creative program development
Animal Husbandry
Interpretive techniques
Classroom Management
Customer Service
Wildlife Photography
Outgoing personality
Certification
Certified Interpretive Guide (CIG), National Association for Interpretation (NAI)
Timeline
Guest Engagement Fellow
Lincoln Park Zoo
04.2026 - CurrentRead More
Intern
Brandywine Zoo
02.2025 - 06.2025Read More
Environmental Educator
Fair Hill Nature Center
08.2024 - 06.2025Read More
Bartender
Missoula Paddleheads
05.2024 - 09.2024Read More
Front Desk Attendant
University of Delaware Recreation
12.2022 - 05.2024Read More
Preschool Teacher's Aide
Growing Tree Preschool
06.2021 - 02.2023Read More
University of Delaware
M.S. from Insect & Wildlife Environmental Education
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University of Delaware
B.S. from Wildlife Ecology & Conservation
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