Chloe Schale
Tampa
Summary
ABA major at USF with leadership experience as a Manager at South Beach Tanning Company. Past roles as a receptionist have strengthened my communication and care skills. Excited to bring my passion for helping children into my future career!
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
South Beach Tanning Company
08.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Receptionist
Ameniti Bay Hotel
05.2024 - 08.2024
- Summer Job while home from college
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Suncoast Blood Centers
12.2021 - 08.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Front of House Employee
Chick-fil-A
10.2020 - 12.2021
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
Bachelor of Science - Applied Behavior Analysis
University of South Florida
Tampa, FL05-2027
High School Diploma -
Sarasota High School
Sarasota, FL05-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Strategic planning
Certification
- RBT - Registered Behavior Technician
Currently enrolled in an RBT course with USF, on track to complete the course June 2025.
Timeline
Manager
South Beach Tanning Company
08.2024 - Current
Receptionist
Ameniti Bay Hotel
05.2024 - 08.2024
Receptionist
Suncoast Blood Centers
12.2021 - 08.2023
Front of House Employee
Chick-fil-A
10.2020 - 12.2021
Bachelor of Science - Applied Behavior Analysis
University of South Florida
High School Diploma -
Sarasota High School
Similar Profiles
GINA MUGLIAGINA MUGLIA
Manager at South Beach Tanning CompanyManager at South Beach Tanning Company
Catelyn ThomasCatelyn Thomas
Tanning Consultant and Sales Assiocate at South Beach Tanning CompanyTanning Consultant and Sales Assiocate at South Beach Tanning Company
Maria AdlyMaria Adly
Sales Associate at South Beach Tanning CompanySales Associate at South Beach Tanning Company
Krista ReganKrista Regan
Senior Product Owner at USAASenior Product Owner at USAA
Gregory "Bernard" WilliamsGregory "Bernard" Williams
Director of Dishwashing and Food Prep Operations at JW Marriott HotelDirector of Dishwashing and Food Prep Operations at JW Marriott Hotel