Chloe Schale
Tampa
Summary
ABA major at USF with leadership experience as a Manager at South Beach Tanning Company. Past roles as a receptionist have strengthened my communication and care skills. Excited to bring my passion for helping children into my future career!
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
South Beach Tanning Company
Wesley Chapel, FL
08.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Receptionist
Ameniti Bay Hotel
Sarasota, FL
05.2024 - 08.2024
- Summer Job while home from college
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Suncoast Blood Centers
Sarasota, FL
12.2021 - 08.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Front of House Employee
Chick-fil-A
Sarasota, FL
10.2020 - 12.2021
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
Bachelor of Science - Applied Behavior Analysis
University of South Florida
Tampa, FL05-2027
High School Diploma -
Sarasota High School
Sarasota, FL05-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Strategic planning
Certification
- RBT - Registered Behavior Technician
Currently enrolled in an RBT course with USF, on track to complete the course June 2025.
Timeline
Manager
South Beach Tanning Company
08.2024 - Current
Receptionist
Ameniti Bay Hotel
05.2024 - 08.2024
Receptionist
Suncoast Blood Centers
12.2021 - 08.2023
Front of House Employee
Chick-fil-A
10.2020 - 12.2021
Bachelor of Science - Applied Behavior Analysis
University of South Florida
High School Diploma -
Sarasota High School