Chloe Seneres
Bowling Green,KY
Summary
Dynamic and dedicated professional with a proven track record at El Mazatlan, excelling in guest engagement and hospitality service expertise. Leveraged exceptional customer service and cash handling skills to enhance dining experiences, achieving high levels of customer satisfaction. Demonstrated strong work ethic by effectively multitasking, leading to seamless service delivery and positive guest relations.
Overview
4
4
years of professional experience
Work History
Server
El Mazatlan
09.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Busboy
El Mazatlan
09.2020 - Current
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Restaurant Hostess
El Mazatlan
09.2020 - Current
- Greet customers with great manner.
- Sat them where they Desirably want to sit at. Booth or table
- Handle them with great care
- Handle complaints
Cashier
El Mazatlan
09.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Greenwood High School
Bowling Green, KY05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
Timeline
Server
El Mazatlan
09.2020 - Current
Busboy
El Mazatlan
09.2020 - Current
Restaurant Hostess
El Mazatlan
09.2020 - Current
Cashier
El Mazatlan
09.2020 - Current
Greenwood High School
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