Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Chloe Shorter

Royal Oak,MI

Summary

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Overview

7
years of professional experience

Work History

Mcdonalds

Crew Member
02.2025 - Current

Job overview

  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Khols

Associate
12.2024 - 01.2025

Job overview

  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Increased customer satisfaction with thorough product demonstrations and personalized advice.

Spencer's Gifts

Assistant Manager
04.2023 - 09.2023

Job overview

  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.

United Wholesale Mortgage

Operations Specialist
12.2021 - 02.2023

Job overview

  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Collected, arranged, and input information into database system.
  • Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.

Home Depot

Customer Service Desk Associate
03.2021 - 10.2021

Job overview

  • Enhanced customer satisfaction by promptly addressing and resolving service inquiries.
  • Assisted customers in finding suitable products, leading to increased sales and repeat business.
  • Participated in ongoing professional development opportunities aimed at boosting service desk operations knowledge and skills.

Menards

Cashier
12.2019 - 10.2020

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Tim Hortons

Supervisor
01.2019 - 10.2020

Job overview

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Education

Lake Orion High School
Lake Orion, MI

High School Diploma
06-2019

University Overview

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cleaning
  • Attention to detail
  • Cleaning and sanitizing
  • Flexible schedule
  • Integrity and honesty
  • Verbal and written communication

Timeline

Crew Member
Mcdonalds
02.2025 - Current
Associate
Khols
12.2024 - 01.2025
Assistant Manager
Spencer's Gifts
04.2023 - 09.2023
Operations Specialist
United Wholesale Mortgage
12.2021 - 02.2023
Customer Service Desk Associate
Home Depot
03.2021 - 10.2021
Cashier
Menards
12.2019 - 10.2020
Supervisor
Tim Hortons
01.2019 - 10.2020
Lake Orion High School
High School Diploma

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