Chloe Silverman

• Facilitate a community consisting of outings for groups of residents, providing opportunities for social integration within a community setting.
• Enhance resident engagement by organizing and leading daily activities tailored to their interests and abilities.
• Promote mental stimulation for residents with memory-focused activities such as word games and trivia
• Assist nurses in taking residents back to their rooms, taking them for medications, and bringing them to lunch and dinner
• Assist residents with maintaining personal hygiene and grooming (brushing their hair, painting their nails, and helping them pick out their outfits)
• Encourage full participation in activities from all attendees, which helped drive excitement
• Provide emotional support and advice for residents to improve their quality of life and well-being

• Welcome customers and help determine their needs.
• Work flexible schedule and extra shifts.
• Operate cash register for cash and credit card transactions with excellent accuracy levels.
• Count money in cash drawers at beginning and end of shifts to maintain accuracy.
• Collaborate with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Enhance shopping experience, provide product information, and location assistance.

*Took part in assisting both, the pharmacy and the store*

Pharmacy Responsibilities:

• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Counted and labeled prescriptions with correct item and quantity.
• Answered phone calls and called customers to make sure they picked up their medications on time
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Contributed to a welcoming pharmacy environment by maintaining cleanliness and organization throughout the facility.

Store Responsibilities:

• Maintained a high level of product knowledge, providing accurate information to customers.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Trained new associates in customer service protocols, elevating overall team's performance.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Assisted stocking shelves, unloading new items from shipment, and kept work areas clean and tidy