Chloe Simpson
Marysville,WA
Summary
Dynamic and results-driven professional with a proven track record at Honda Marysville, enhancing customer satisfaction and streamlining order processes. Expert in customer relationship building and inventory management, I've significantly contributed to achieving sales targets and improving department performance. My technical understanding and problem-solving skills ensure operational excellence and customer loyalty. Caring Pet Sitter brings experience in medication administration and basic animal care. Attentive and detail-oriented with passion for helping pet owners feel confident and at ease about pets' welfare while away. Experienced with managing diverse pet care routines, from feeding to exercise. Utilizes calm and attentive approach to understand pets' needs and behaviors. Track record of building trust with pet owners through consistent, high-quality care.
Overview
5
5
years of professional experience
Work History
Parts Counter Sales Person
Honda Marysville
12.2022 - 10.2024
- Streamlined order processing for quicker turnaround times and improved customer experience.
- Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
- Crosstrained in other areas of the dealership, gaining valuable perspective into overall business operations.
- Collaborated with team members to achieve monthly sales targets and improve overall department performance.
- Enhanced product knowledge by attending regular training sessions and staying up-to-date on industry trends.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Ordered parts for customers, repair shops and Type department for use in Type and Type equipment.
Lot Porter
Honda Marysville
09.2021 - 12.2022
- Communicated with service team and other staff to assist customers.
- Enhanced customer satisfaction by maintaining a clean and organized vehicle lot for easy access and visibility.
- Ensured timely delivery of vehicles to customers by coordinating with the service department for necessary preparations.
- Maintained safety standards within the lot, conducting regular inspections and reporting any hazards or damages promptly.
Lot Porter
Acura Lynnwood
06.2019 - 12.2019
- Communicated with service team and other staff to assist customers.
- Ensured timely delivery of vehicles to customers by coordinating with the service department for necessary preparations.
- Maintained safety standards within the lot, conducting regular inspections and reporting any hazards or damages promptly.
- Communicated with coworkers and managers about completed duties.
Lube Technician
Acura Lynnwood
06.2019 - 12.2019
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Education
High School Diploma -
Mount Vernon Highschool
Mount Vernon, WA2020
Skills
- Customer Relationship Building
- Goal-oriented mindset
- Technical understanding
- Product Knowledge Expertise
- Upselling strategies
- Inventory management proficiency
- Order Processing Efficiency
- Cash handling experience
- Customer Service
- Problem-solving skills
- Patience with Animals
- Cleanliness and sanitation
- Nail trimming proficiency
- Appointment Scheduling
- Marketing and promotion
- Nail Trimming
- Sanitation Procedures
- Animal Handling
- Animal Care
- Attention to Detail
- Problem-Solving
Timeline
Parts Counter Sales Person
Honda Marysville
12.2022 - 10.2024
Lot Porter
Honda Marysville
09.2021 - 12.2022
Lot Porter
Acura Lynnwood
06.2019 - 12.2019
Lube Technician
Acura Lynnwood
06.2019 - 12.2019
High School Diploma -
Mount Vernon Highschool
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