Chloe Sims
Whiteman Air Force Base,MO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Walmart OPD (Online Pickup and Delivery)
Walmart
01.2023 - Current
- Managed approximately 30 incoming calls per day from customers.
- Provided exceptional customer service through professional communication and problem-solving skills.
- Collaborated with team members to streamline pickup and delivery processes, improving overall productivity.
- Adhered to all company policies, procedures, and guidelines for consistent performance standards.
- Resolved customer concerns promptly, fostering strong relationships with repeat clients.
- Managed time effectively, balancing multiple tasks while maintaining high-quality service standards.
Marshalls Associate
Marshalls
11.2022 - 01.2023
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Colton's Steakhouse and Grill Hostess
Colton's Steak House & Grill
06.2021 - 12.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
High School Diploma -
Brockport High School
Brockport, NY06.2018
Skills
- Organizational Skills
- Decision Making
- Customer Service
- Time Management
- Conflict Resolution
- Attention to Detail
- Adaptability
- Punctual and Reliable
Timeline
Walmart OPD (Online Pickup and Delivery)
Walmart
01.2023 - Current
Marshalls Associate
Marshalls
11.2022 - 01.2023
Colton's Steakhouse and Grill Hostess
Colton's Steak House & Grill
06.2021 - 12.2021
High School Diploma -
Brockport High School