Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chloe Singleton

Dallas

Summary

Comprehensive experience in front office operations, adept at managing high-volume environments with efficiency. Known for strong communication skills, organizational abilities, and keen attention to detail. Alongside experience in inpatient rehabilitation settings. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Brook Hollow Wellness Center Receptionist

Brook Hollow Golf Club
05.2021 - Current
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Collected payments from clients of personal trainers and massage therapists and updated account balances.
  • Set spa appointments for massage therapist and esthetician employees.

Brook Hollow Tennis Shop Clerk

Brook Hollow Golf Club
03.2020 - Current
  • Kept merchandise neat, attractively displayed and sufficiently stocked to attract customers.
  • Greeted customers, answered telephone and completed sales transactions to facilitate shop operations.
  • Dusted, cleaned and removed debris to promote safe and aesthetic environment.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Therapy Technician

Accel Rehabilitation Hospital Of Plano
02.2023 - 03.2024
  • Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
  • Prepared patients to meet with physical therapists.
  • Executed interventions of modalities or exercise as directed by therapist or assistant.
  • Inventoried supplies and ordered more for office and patient rooms.
  • Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.
  • Transported patients to and from treatment areas using wheelchairs or providing standing support.
  • Cleaned and organized work area and disinfected equipment after treatment.
  • Corresponded patients schedules and adjusted them when needed by therapists or patients.

Snack Shack Clerk and Runner Attendant

Brook Hollow Golf Club
05.2019 - 08.2020
  • Maintained clean, organized workspace according to operational standards.
  • Served smoothies, milkshakes, and snacks to members and guests, maintaining professionalism and supporting individual needs.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Taught basics of snack shack operations to new employees, building individual confidence in performance of duties.
  • Followed advanced COVID-19 safety protocols, keeping customers and colleagues safe despite pandemic conditions.

Education

Bachelor of Kinesiology - Kinesiology

Texas Women's University
05-2026

Associate of Science - Biology

Dallas College El Centro
12.2022

High School Diploma -

Bishop Lynch High School
05.2021

Skills

  • Customer Service
  • Call Answering and Routing
  • Appointment Scheduling
  • Information Services
  • Visitor Relations
  • Calendar Management
  • Patient Care Support
  • Supporting Daily Living Needs
  • Therapist Assistance
  • Treatment Preparation
  • Patient Safety
  • Facility Maintenance

Certification

  • CPR/AED for Professional Rescuers and First aid - Certified through July 7, 2027

Timeline

Therapy Technician

Accel Rehabilitation Hospital Of Plano
02.2023 - 03.2024

Brook Hollow Wellness Center Receptionist

Brook Hollow Golf Club
05.2021 - Current

Brook Hollow Tennis Shop Clerk

Brook Hollow Golf Club
03.2020 - Current

Snack Shack Clerk and Runner Attendant

Brook Hollow Golf Club
05.2019 - 08.2020

Associate of Science - Biology

Dallas College El Centro

High School Diploma -

Bishop Lynch High School

Bachelor of Kinesiology - Kinesiology

Texas Women's University

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