Chloe Sluyter
Phoenix,AZ
Summary
Organized Communications Scheduler and Call Center Representative with a knack for managing and prioritizing tasks efficiently. Known for exceptional productivity and ability to complete scheduling duties swiftly, ensuring smooth operations. Specialize in customer service, calendar management, and conflict resolution. Excel at communication, problem-solving, and adaptability, seamlessly integrating these soft skills to enhance service delivery and client satisfaction.
Overview
3
3
years of professional experience
Work History
Communications
Southwest Cardiovascular Associates
Mesa, AZ
06.2023 - Current
- Maintained effective customer communications and built strong customer relationships.
- Monitored incoming emails related to scheduling changes or requests.
- Assisted with scheduling outpatient appointments.
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Developed effective working relationships with team members across multiple departments.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
Sandwich Artist
SUBWAY®Restaurants
Phoenix, AZ
05.2022 - 06.2023
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Greeted customers and provided product knowledge.
- Maintained cleanliness of work area throughout shift.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Followed established procedures for handling money transactions accurately.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
Restaurant Hostess
Kozy Corner
Saint Helens, OR
09.2021 - 01.2022
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Assisted with setting up banquet rooms for special events.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Education
High School Diploma -
Moon Valley High School
Phoenix, AZ05-2022
Skills
- Email communications
- Written and verbal communications
- Communications
- NextGen
- Scheduling Appointments
- First Aid/CPR
- Good Telephone Etiquette
- Analytical and Critical Thinking
- Answering questions
- Call center experience
Timeline
Communications
Southwest Cardiovascular Associates
06.2023 - Current
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 06.2023
Restaurant Hostess
Kozy Corner
09.2021 - 01.2022
High School Diploma -
Moon Valley High School
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