Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
StoreManager

Chloe Stout

Branchdale,PA

Summary

Interested in pursuing a career in healthcare, specifically as a certified nursing assistant or a position of similar means. I am a driven student and employee, always looking for a way to move up in the workplace. Personable and dedicated with strong ability to lead and motivate teams in any environment. Offering strong sense of empathy and commitment to learning, with keen interest in customer care and support. Brings ability to quickly grasp essential concepts and develop practical skills.

Overview

5
5
years of professional experience

Work History

Store Manager

Rita's Italian Ice
03.2020 - 10.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.

Front End Associate

Lowes Home Improvement Stores
01.2024 - 06.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
  • Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
  • Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

High School Diploma -

Minersville Area Jr/Sr High School
Minersville, PA
06.2022

Skills

  • Customer service management
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Inventory management
  • Cash management
  • Policies and procedures

Additional Information

Interested in pursuing a career in healthcare, specifically as a certified nursing assistant or a position of similar means. I am a driven student and employee, always looking for a way to move up in the workplace.

Timeline

Front End Associate

Lowes Home Improvement Stores
01.2024 - 06.2024

Store Manager

Rita's Italian Ice
03.2020 - 10.2024

High School Diploma -

Minersville Area Jr/Sr High School

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Chloe Stout