Chloe Tahamtan
Murrieta,CA
Summary
I not only enjoy helping clients in my community but also make sure to put them first and resolve any issues they have. I strive to make sure all my clients are feeling better than when they walked in.
I am also a animal lover who strives to make a difference in my community. I am currently in school to become a Veterinary Technician. My goal in life is to be a Veterinarian and open my own practice with a rescue so that I can help all animals in need including my own.
Overview
5
5
years of professional experience
Work History
Veterinary Technician
SoCalVetGroup
Lake Elsinore, MN
07.2023 - Current
- Obtained relevant health history and information from clients to maintain medical charts.
- Supported veterinarians to drive quality care, advocate for pets and educate clients.
- Used high-tech equipment to assist in diagnostic, medical and surgical procedures.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Prepared and reviewed records and consent forms.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Operated anesthesia, oxygen and monitoring equipment.
- Tracked and scheduled follow-up appointments for animal treatment.
- Administered and monitored anesthesia for surgeries and operations.
- Leveraged ultrasound and x-ray equipment for imaging and interpreted results.
- Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Assisted with polishing, removing stains and other dental procedures.
- Delivered excellent service to pet owners to drive repeat business.
- Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
- Monitored vital signs during surgery and notified veterinarian of changes.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
Veterinary Assistant
Banfield Pet Hospital
Oceanside, CA
10.2022 - Current
- Assisted veterinarians in examining animals.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Obtained information and history from clients to maintain medical charts.
- Released patients to owners with care directions from veterinary staff.
- Communicated with veterinarians and staff members to maintain patient flow.
- Assisted doctors and technicians by soothing upset or frightened animals.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Interpreted lab results for heartworm testing, parasites and skin scrapings.
- Examined animals for behavioral changes or clinical symptoms indicating illness or injury.
- Advised clients on animal care, nutrition and behavior problems.
- Administered immunizations and treatments following veterinarian instructions.
- Collected fluids from animals for laboratory testing.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Restocked and sanitized exam rooms for ample supplies and disease control.
Pet Sitter
Pet Sitting/Boarding
Murrieta, California
12.2019 - Current
- Fed animals twice daily and refilled water dish.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Offered animals exercise opportunities through walks and play activities.
- Prepared food to meet needs of animals under care with appropriate meals.
- Noted unusual behavior and contacted owners regarding health-related issues.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of pet care.
Business Office Associate
CarMax
Murrieta, CA
10.2020 - 10.2022
- Answered phone and routed calls to appropriate team members.
- Organized paper filing system to maintain accurate records.
- Sorted incoming mail and delivered to appropriate employees or departments.
- Greeted arriving customers and announced to appropriate employees.
- Counted and reconciled petty cash log to support accounting department.
- Ordered office supplies for supply closet inventory.
- Prepared shipping packages by printing packing labels and verifying orders.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Evaluated documents to determine property ownership.
- Aiding in escalated client challenges and resolving conflict in stressful situations with care, confidence, and compassion.
- Operated office equipment, such as copy machine, scanner and printer.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Cashier
Burlington
Murrieta, California
10.2019 - 11.2020
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Associate of Science - Veterinary Technology
Platt College
Alhambra, CA08-2024
High School Diploma -
Murrieta Canyon Academy
Murrieta, CA06.2019
Skills
- Experience in Leadership
- Improvement Plan Knowledge
- Computer Skills
- Critical Thinking
- Planning & Organizing
- Microsoft Office
- Active Listening
- Organizational Skills
- Customer Service
- Reliable & Trustworthy
- Strong Work Ethic
- Friendly, Positive Attitude
- Flexible Schedule
- Problem Resolution
- People Skills
- Pet Care
- Pet sitting/boarding
- Animal Rescue
- Caring for sick, ill and injured pets
- Reception Area Maintenance
- Lab Animal Restraint
- Veterinarian Assistance
- Verbal and Written Communication
- Customer Billing
- Time Management
- Cleaning and Sanitizing
- Diagnostic Testing
- Bookkeeping and Accounting
- Patient Recordkeeping
- Medication Administration
- Proper Animal Restraint
- Prescription Filling
- Specimen Collection
- Client Education
- Appointment Scheduling
- Immunization Administration
- Patient Check-Ins
- Fecal, Urine and Blood Testing
- Patient Care Plans
Timeline
Veterinary Technician
SoCalVetGroup
07.2023 - Current
Veterinary Assistant
Banfield Pet Hospital
10.2022 - Current
Business Office Associate
CarMax
10.2020 - 10.2022
Pet Sitter
Pet Sitting/Boarding
12.2019 - Current
Cashier
Burlington
10.2019 - 11.2020
Associate of Science - Veterinary Technology
Platt College
High School Diploma -
Murrieta Canyon Academy
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