Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

CHLOE TIREBUCK

Duluth,MN

Summary

Dynamic leader with extensive experience in project management and team building at Benedictine Living Community. Achieved a 40% reduction in documentation time through innovative system implementation. Specializes in understanding state and federal policies while providing clear, empathetic communication with clients. Proven skills in problem-solving, adaptability, and organization ensuring smooth enrollment processes and high client satisfaction.

Overview

13
13
years of professional experience

Work History

Manager of Adult Day Service & Director of Transportation

Benedictine Living Community
Duluth, MN
09.2021 - Current
  • Oversaw operations for Adult Day Services and Transportation, managing and mentoring 15 staff members.
  • Developed and delivered comprehensive training programs for staff, interns, and volunteers.
  • Streamlined referral and admission processes, conducting tours, intakes, and coordinating care starts.
  • Cultivated strong customer relationships through proactive communication and engagement.
  • Implemented a documentation system that reduced staff documentation time by 40%.
  • Analyzed customer data to identify trends and improve enrollment processes.
  • Collaborated with providers and vendors to ensure timely processing of enrollments.
  • Generated reports on enrollments, activity levels, and demographics as requested by management.

Recreational Therapist

Providence Place
Minneapolis, MN
10.2015 - 07.2021
  • Educated residents and families on available services and programs within facility.
  • Enhanced program participation and resident quality of life through satisfaction projects.
  • Ensured accurate completion of assessments, documentation, and person-centered care plans.
  • Managed a caseload of 54 residents, focusing on individualized support.

Activity Director

McCarthy Manor
Duluth, MN
05.2012 - 05.2015
  • Directed and organized therapeutic activities for 33 residents, fostering engagement and well-being.
  • Conducted daily conversations with individuals from diverse cultures, demonstrating respect and patience.

Education

Master of Arts - Health Information Management

College of St. Scholastica
Duluth, MN
01.2026

Bachelor of Science -

University of Wisconsin-Superior
Superior, WI
01.2014

Associate's Degree -

Lake Superior College
Duluth, MN
01.2012

Skills

  • Data analysis and project management
  • Regulatory compliance
  • Customer service and organization
  • Documentation management
  • PACE programming knowledge
  • Revenue management
  • Proficiency in Excel, SQL, R, and EHR systems

Professional Development

The Emerging Leader Group Coaching Program | October 2024 – June 2025

  • Focused on adapting to leadership roles, navigating organizational dynamics, and reaching leadership potential.

Institute for Healthcare Improvement (IHI) | March 2025 – May 2025

  • Comprehensive understanding of healthcare compliance and patient safety, demonstrated through coursework in root cause analysis (investigations, systemic failures), quality improvement (process optimization, continuous improvement), patient safety fundamentals (privacy as patient safety), human factors, teamwork/communication, and adverse event response (privacy breaches).

Timeline

Manager of Adult Day Service & Director of Transportation

Benedictine Living Community
09.2021 - Current

Recreational Therapist

Providence Place
10.2015 - 07.2021

Activity Director

McCarthy Manor
05.2012 - 05.2015

Master of Arts - Health Information Management

College of St. Scholastica

Bachelor of Science -

University of Wisconsin-Superior

Associate's Degree -

Lake Superior College

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