Summary
Overview
Work History
Education
Skills
Software
Timeline
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Chloe Wann

Tucson,Arizona

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Key Holder

Platos's Closet
01.2022 - Current
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Trained newly hired sales team in upselling techniques.

Cashier

Golf N Stuff
03.2021 - 01.2022
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Upsold additional products and services to customers, increasing revenue.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Worked effectively in fast-paced environments.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Self-motivated, with a strong sense of personal responsibility.

Education

High School Diploma -

Salpointe Catholic Highschool, Tucson, Az
Tucson
05.2024

Skills

  • Salesforce Software
  • Marketing strategy
  • Customer Service
  • Multitasking and Prioritizing
  • Workplace Safety
  • New Store Setups
  • Sales Leadership

Software

Marketing skills

Social Media: Instagram, Facebook

Timeline

Key Holder

Platos's Closet
01.2022 - Current

Cashier

Golf N Stuff
03.2021 - 01.2022

High School Diploma -

Salpointe Catholic Highschool, Tucson, Az

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Chloe Wann