Chloe Ward
Port Orchard,WA
Summary
State-certified Nursing Assistant bringing geriatric care experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Pho Golden
01.2024 - Current
- Handle high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Manage high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilize strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Remain calm and poised when dealing with difficult customers or during busy shifts.
- Collaborate with team members to consistently provide efficient service during peak hours.
Certified Nursing Assistant
Generations Home Care
08.2023 - Current
- Provide high-quality, in-home personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintain a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promote good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevent pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Perform accurate documentation of patient information according to established protocols for record-keeping purposes.
- Light housekeeping duties, grocery shopping, and pharmacy pick-up when needed.
- Transporting clients to and from various locations when desired
Certified Nursing Assistant (CNA)
Belmont Terrace
12.2023 - 01.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing
- Answered call lights and supported patient comfort and safety
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients and their families.
- Assisted in getting residents ready for out of facility appointments
- Maintained PPE precautions when indicated
- Supported needs of 8+ residents under long-term care.
Waitress
Pho Golden
08.2021 - 03.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
- .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Trained new servers on restaurant policies and procedures.
- Hired and trained new employees
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Education
Associate of Applied Science - Nursing
Olympic College
Bremerton, WA06.2025
Associate of Arts - Pre-Nursing
Olympic College
Bremerton, WA06.2022
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Direct Patient Care
- Ambulation Assistance
- Geriatric Care
Certification
- CNA - Certified Nurse Assistant
Timeline
Waitress
Pho Golden
01.2024 - Current
Certified Nursing Assistant (CNA)
Belmont Terrace
12.2023 - 01.2024
Certified Nursing Assistant
Generations Home Care
08.2023 - Current
Waitress
Pho Golden
08.2021 - 03.2023
Associate of Applied Science - Nursing
Olympic College
Associate of Arts - Pre-Nursing
Olympic College
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