Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Wilder

Chloe Wilder

Richmond,KY

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Prepared to maintain focus and positive. Able to provide assistance with daily activities. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Server

Texas Roadhouse
11.2022 - 01.2024
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.

Barista

The Storehouse Company
04.2022 - 08.2022
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Education

Bachelor of Aviation - Aviation

Eastern Kentucky University
Richmond, KY
05.2026

Skills

  • Conflict and Complaint Resolution
  • Food safety practices
  • Specials Promotion and Upselling
  • Guest Engagement
  • Memory retention and Order Accuracy
  • Tableside Etiquette
  • Professional Appearance
  • Decision-Making
  • Ability to Lift 30 Pounds
  • Business opening and closing procedures
  • Cleaning and sanitizing

Timeline

Server

Texas Roadhouse
11.2022 - 01.2024

Barista

The Storehouse Company
04.2022 - 08.2022

Bachelor of Aviation - Aviation

Eastern Kentucky University

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Chloe Wilder