Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Wilder

Bend,OR

Summary

Accomplished Shift Supervisor at Starbucks with expertise in cash handling and employee training. Enhanced workplace safety and reduced turnover by fostering a positive environment. Demonstrated strong customer-oriented skills and staff motivation, achieving high service standards. Successfully balanced tills and minimized discrepancies, ensuring financial accuracy and efficiency. As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Starbucks, Barista
08.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.

Crew Member

Dairy Queen Grill & Chill
05.2018 - 07.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

No Degree - Child Development

Central Oregon Community College
Bend, OR
06-2027

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Customer-oriented
  • Staff motivation
  • Staff development

Timeline

Shift Supervisor

Starbucks, Barista
08.2022 - Current

Crew Member

Dairy Queen Grill & Chill
05.2018 - 07.2022

No Degree - Child Development

Central Oregon Community College