Chloe Williamson
Overview
13
13
years of professional experience
Work History
Client Account Manager Captain
Interview Valet
11.2021 - Current
- Created engaging and strategic podcast interview marketing campaigns.
- Conducted regular market research on podcast impact and trends.
- Designed promotional materials for social media platforms.
- Maintained organizational coordination of client and host schedules, client calendars, and reschedules for podcast interviews.
- Appeared on numerous podcasts for promotional purposes.
- Employee management, including hiring, onboarding, managing and developing top talent.
Store Manager
Follett Higher Education Group
03.2018 - 02.2020
- Delivered excellent customer service to maximize sales.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Employee management, including hiring, onboarding, managing and developing top talent.
- Oversaw all inventory management by ordering, receiving and returning.
- Managed all AP and AR operations.
- Campus outreach and relations, including event planning for orientations, graduation fests, etc.
Store Manager
Barnes & Noble College Booksellers
07.2016 - 03.2018
- Delivered excellent customer service to maximize sales.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Employee management, including hiring, onboarding, managing and developing top talent.
- Oversaw all inventory management by ordering, receiving and returning.
- Managed all AP and AR operations.
- Campus outreach and relations, including event planning for orientations, graduation fests, etc.
Bookseller
Barnes & Noble College Booksellers
12.2011 - 07.2016
- Provided customer service by assisting in finding the proper textbooks, online resources and requested items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked and organized.
- Managed online order fulfillment process, including item picking, cashiering, packaging and shipping.
- Assisted in ordering and receiving all merchandise, including building purchase orders, remitting payment, reconciling and stocking the sales floor.
- Wrote copy for promotional posts, sales blasts and store operational announcements for store Facebook page.
Education
Bachelor of Arts - English
Northwestern State University
Skills
- Outstanding interpersonal skills
- Outstanding communication skills
- Staff training and development
- Administrative
- Proficient in Microsoft Office
Timeline
Client Account Manager Captain
Interview Valet
11.2021 - Current
Store Manager
Follett Higher Education Group
03.2018 - 02.2020
Store Manager
Barnes & Noble College Booksellers
07.2016 - 03.2018
Bookseller
Barnes & Noble College Booksellers
12.2011 - 07.2016
Bachelor of Arts - English
Northwestern State University