Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Yankee

Tularosa

Summary

Dynamic and customer-focused professional with a proven track record at Help NM, excelling in roles requiring exceptional customer service and teamwork. Leveraged problem-solving skills and a positive attitude to enhance fundraising efforts significantly. Skilled in multitasking and maintaining high levels of cleanliness and organization, consistently delivering engaging customer experiences.

Overview

10
10
years of professional experience

Work History

Volunteer

Help NM
02.2024 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.

Cashier

Sonic
02.2019 - 11.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Front Desk Receptionist

Village of Tularosa Senior Center
11.2024 - 02.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Hostess/Buser

K_Bob Steak House
08.2015 - 08.2017
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.

Education

High School Diploma -

Ruidoso High School
Ruidoso, NM
05-2018

Skills

  • Positive attitude
  • Customer assistance
  • Listening skills
  • Effective multitasking
  • Teamwork and collaboration
  • Work ethic and integrity
  • Problem-solving skills
  • Cleaning and sanitation
  • Organized and efficient
  • Patience and empathy
  • Customer service expertise
  • Time management skills
  • Detail-oriented
  • Interactive communication skills

Timeline

Front Desk Receptionist

Village of Tularosa Senior Center
11.2024 - 02.2025

Volunteer

Help NM
02.2024 - Current

Cashier

Sonic
02.2019 - 11.2025

Hostess/Buser

K_Bob Steak House
08.2015 - 08.2017

High School Diploma -

Ruidoso High School

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Chloe Yankee