Chloe Zumbrun
Tampa,FL
Summary
Hi, I'm Chloe Zumbrun! I've worked in the hospitality industry for 4 1/2 years. For the last ten months I have maintained full time employment while attending the Aveda Institute. My dream is to be a successful hair dresser, and learning at the Aveda Institute has given me many qualifications to further that dream. I have a strong work ethic, great customer skills, and a great sense of fashion! I'm want to bring a smile to everyone's face and hope to help others along the way.
Overview
4
4
years of professional experience
Work History
Apprentice Hairdresser
Aveda Institute Tampa Bay
07.2023 - Current
- Enhanced client satisfaction by providing high-quality haircuts, color services, and styling techniques.
- Assisted senior hairdressers in complex tasks, ensuring smooth salon operations and timely service delivery.
- Developed strong relationships with clients through excellent communication and customer service skills.
- Contributed to the salon''s success by actively participating in promotional events and marketing initiatives.
Front of House Manager
Bubbaques-bbq
02.2020 - Current
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Enhanced customer satisfaction by implementing effective front of house management strategies.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
- Monitored inventory levels closely to minimize waste while keeping costs under control through careful planning and purchasing decisions.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
Education
High School Diploma -
Brandon High School
Brandon, FLAssociate of Arts - Hair Design And Styling
Aveda Institute
Brandon, FL06.2024
Skills
- Food inspection
- Table Setting
- Safe Food Handling
- Order Management
- Schedule Coordination
- Staff Management
- Customer Engagement
- Operations Management
Timeline
Apprentice Hairdresser
Aveda Institute Tampa Bay
07.2023 - Current
Front of House Manager
Bubbaques-bbq
02.2020 - Current
High School Diploma -
Brandon High School
Associate of Arts - Hair Design And Styling
Aveda Institute
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