Strong leader and skilled professional focused on balancing safety and enjoyment for every activity. Talented in overseeing works, managing records, and supervising schedules to meet business targets. Excellent customer service abilities and attention to detail in all facets of operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Intramural Sports Supervisor
Springfield College Recreation Office
Springfield, MA
02.2024 - Current
Settled disputes or helped solve other customer concerns.
Resolved any disputes or issues between teams or players within the program.
Conducted regular evaluations of programs to identify areas of improvement.
Helped recruit, hire and train department employees.
Provided instruction on rules and safety procedures when necessary.
Supervised referees and scorekeepers to ensure accuracy of game results.
Responded promptly to incidents and emergency situations.
Oversaw the maintenance of all equipment used during intramurals including balls, nets, flags, cones.
Golf Course Attendant
Atkinson Resort and Country Club
Atkinson, NH
04.2021 - Current
Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations.
Provided excellent customer service to members and guests, ensuring a positive golfing experience.
Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
Enforced club rules regarding dress code, pace of play, use of cell phones and other matters.
Kept accurate records of golf course usage, member preferences, and inventory levels.
Cashier
Market Basket
Salem, NH
02.2019 - 03.2020
Offered customers carry-out service at completion of transaction.
Operated cash register or POS system to receive payment by cash, check and credit card.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Collected payments and provided accurate change.
Issued receipts, refunds, credits or change due to customers.
Worked closely with front-end staff to assist customers.
Education
Bachelor of Science - Health Sciences
Springfield College
Springfield, MA
05-2027
High School Diploma -
Windham High School
Windham, NH
06-2023
Skills
Scheduling coordination
Rules enforcement
Facility management
Coaching experience
Injury prevention
Social media promotion
Time management
Reliability
Interpersonal communication
Problem-solving
Organizational skills
Team building
Goal setting
Professionalism
Accomplishments
Springfield College Women's Ice Hockey Vice President (Jr Year)
Windham Women's Service Club Scholarship
Faculty Renaissance Award (Jr year)
Kindness Award (Sr year)
Honor Roll (Fr & So year)
High Honor Roll (Jr & Sr year)
Wellness Faculty Award (Sr year)
Varsity Girls Soccer (1,2,3,4)
Varsity Girls Basketball (1,2,3,4)
Golden Boot Award (Fr year)
NHIAA State Finalist (So year)
Soccer Coaches Award (Jr year)
NH Eagle Tribune Honorable Mention (Sr year)
NHIAA Academic Honor Roll
Basketball Coaches Award (Fr & Jr year)
NHBCO All-Academic Team (Jr & Sr year)
Unsung Hero Award (Sr year)
NHIAA Academic Honor Roll
Windham High School Female Athlete of the Year 2023
Unified Human Performance Internship (2022-2023)
Certification
BLS & CPR Certified
IS-100 Incident Command Certified
IS-700 National Incident Management System Certified