Chloe Hice, CSEP
Indianapolis,IN
Summary
Client-focused Event Manager/Planner focused on translating visions into one-of-a-kind events. Expert in all facets of event planning with success in controlling costs through strategic negotiations with vendors, suppliers and venues. Committed to going the extra mile to make clients wishes come true.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Catering Sales Manager
Wyndham Indianapolis West
09.2021 - 09.2023
- Developed and implemented improved marketing initiatives to drive revenue.
- Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.
- Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
- Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
- Communicated with venue personnel to coordinate event logistics.
Bartender
WBS, Inc
09.2013 - 01.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Event Director
Hillcrest Country Club
07.2017 - 07.2019
- Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
- Researched vendors and locations, liaised between event staff and facilities and arranged teams to coordinate event setup and teardown.
- Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported team members and volunteers.
- Developed and maintained year-round calendar of events, raised brand awareness and drove organic engagement with consumers and partners.
Event Manager
Rick’s Café Boatyard
01.2017 - 05.2017
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Liaised with clients to determine exact event requirements.
Sales and Events Manager
Adaggios Banquet Hall and Conference Centre
11.2015 - 12.2016
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Event Assistant, Social Media Manager
FCCI Weddings
11.2013 - 11.2015
- Performed event coordination for larger parties and gatherings.
- Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
- Developed decor, theme and ambiance for events to satisfy client's vision and budget.
Internship- Professional Development
The Children’s Museum Of Indianapolis
05.2015 - 08.2015
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Created training sessions for new exhibits for employees.
Education
Bachelor of Science - Tourism, Conventions, And Event Management
Indiana University
Indianapolis12.2015
Tourism and Hospitality Certificate, 15 Contact Hours -
Florida Atlantic University
Boca Raton, FL05.2020
Skills
- Customer Engagement Strategies
- Contract Development
- Contact Management Systems
- New Client Acquisition
- Vendor Negotiations
- Vendor Contracts
- Event Execution
- Microsoft Office
- Budget Development
- Event Staff Management
- Strong Multitasking Skills
- Client Relationships
Accomplishments
- 2019 PACE Award winner for Best Table Top Design and Best Nonprofit Event over $50,000.
- ILEA programs committee for 2 years
- Member of ILEA for 5 years
Certification
- CSEP - Certified Special Event Professional
Timeline
Catering Sales Manager
Wyndham Indianapolis West
09.2021 - 09.2023
Event Director
Hillcrest Country Club
07.2017 - 07.2019
Event Manager
Rick’s Café Boatyard
01.2017 - 05.2017
Sales and Events Manager
Adaggios Banquet Hall and Conference Centre
11.2015 - 12.2016
Internship- Professional Development
The Children’s Museum Of Indianapolis
05.2015 - 08.2015
Event Assistant, Social Media Manager
FCCI Weddings
11.2013 - 11.2015
Bartender
WBS, Inc
09.2013 - 01.2022
Bachelor of Science - Tourism, Conventions, And Event Management
Indiana University
Tourism and Hospitality Certificate, 15 Contact Hours -
Florida Atlantic University
- CSEP - Certified Special Event Professional
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