Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Family Case Mangager
Indiana Department Of Child Services
05.2020 - Current
Trained new Family Case Managers on agency protocols, best practices, and client engagement techniques to improve overall team performance.
Ensured accurate documentation of case progress by maintaining detailed records and submitting timely reports to supervisors.
Promoted family stability by connecting clients with appropriate community resources and services.
Developed trusting relationships with clients through empathetic listening, non-judgmental support, and consistent follow-up on their progress.
Evaluate child welfare concerns by conducting thorough home visits.
Provided crisis intervention and support during emergencies, prioritizing client safety and well-being above all else.
Expedited permanency for children in foster care by diligently working towards reunification or adoption, as appropriate.
Enhanced family well-being by conducting comprehensive assessments and developing individualized case plans.
Strengthened parent-child relationships through facilitating supervised visitations and coaching on effective communication skills.
Improved child safety by closely monitoring at-risk families and providing timely interventions when necessary.
Participated in community events to promote services and engage with public.
Utilized excellent time management skills to effectively juggle multiple cases concurrently while consistently meeting deadlines.
Coordinated with other professionals, such as therapists, medical providers, and school personnel, to holistically address the unique needs of each family.
Early Childhood Educator
Busy Bee Daycare And Preschool
02.2019 - 03.2020
Maintained and fostered positive and constructive interactions with staff, families, and children.
Boosted children''s social skills development through group projects and collaborative games.
Communicated with parents and other staff about student progress.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Mentored new educators, providing guidance on effective teaching approaches and classroom management techniques.
Mental Health Technician
Harsha Behavioral Center
06.2018 - 01.2019
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
Improved patient well-being by providing compassionate care and support during their mental health journey.
Applied Behavioral Analysis Therapist
Little Star Center
04.2017 - 04.2018
Adapted therapeutic approaches according to each client''s unique preferences, strengths, challenges, allowing greater engagement and progress.
Provided ongoing support and guidance to parents, empowering them to effectively implement ABA techniques at home.
Developed individualized treatment plans for clients, addressing specific behavioral concerns and goals.
Maintained accurate documentation of client progress, ensuring compliance with regulatory requirements and facilitating effective communication among team members.
Implemented data-driven strategies to monitor client progress, adjusting interventions as needed for optimal results.
Incorporated play-based therapy into sessions, increasing motivation while targeting relevant skill development areas such as communication or social cognition.
Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients in clinical setting.
Sales Associate
Francesca's Collections
10.2016 - 12.2016
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Certified Nursing Assistant
Heartland Hospice
05.2016 - 08.2016
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Sales Associate
Old Navy
11.2013 - 05.2015
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.