Chloie French
Washington,DC
Summary
Hardworking Account Manager with 4 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
12
12
years of professional experience
Work History
Civilian Account Manager
Iron Bow Technologies
10.2022 - Current
- Currently manages Civilian Independent Accounts (GSA, SSA, NARA,NTSB,SBA, etc)
- Works closely with Capture team to track strategic growth opportunities for current and upcoming contracts.
- Works closely with proposal team to help write and discuss past experience to present to Civilian government
- Has strong understanding of Civilian government procurement processes and government contracts
- Has previously managed DOL, DOC, and DOI
- Facilitates relationships between top OEM partners and small business partners
- Created a strong relationship with a gold partner and increased their business by 22% in first year
- Has a strong understanding of multiple technologies due to Iron Bow partnerships (CISCO, Dell, HPE, Palo Alto, Service now, Zscaler)
- Won 7 million dollar EA for DOL.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Solicited feedback from customers on their experience with products or services.
- Collaborated directly with marketing team to refocus client outreach, increasing qualified inbound account leads.
Client Account Manager
ThreatConnect
Arlington, VA
05.2020 - 09.2022
- Was promoted in February due to exceptional work as a Business Development Representative
- Proficient in creating quotes
- Handles all verticals such as: Federal/Civilian, Health Care, Finance, and Commercial
- Has experience in working with multiple partners such as: Orcale, Optiv, Splunk, Palo Alto, CrowdStrike, Deloitte, Accenture
- Handles over 7 million in revenue for current customers
- Handles renewals, upsells, implementation, and onboarding for customers
- Experience with presenting QBR’s as well as EBR’s to customers
- Experience with presenting/running demos on ThreatConnect’s product
- Obtained 102% net retention for Q1 and Q2 of 2021
- Sold 700,000 in new business to customers
- Obtained 116% of quota for 2021
- Sold one of the largest Federal deals on the Client Account Manager team for 375,000
- Was number 4 out 5 for the Top Salesmen and women at ThreatConnect for 2021.
Sales Development Representative
MemoryBlue
Tysons Corner, VA
01.2020 - 05.2020
- Actively facilitate B2B relationships on behalf of ThreatConnect through diligent prospecting, high volume calling, email cadence and other lead generation methods
- Exceeded Monthly quota on numerous occasions
- In top 50% of the company in regards to quota and booking goals
- Created targeted LinkedIn cadence for ThreatConnect
- Occurred 17 meetings for ThreatConnect (As of March 16th, 2020)
- Experience in Salesforce and Salesforce Enterprise
- Experience with email drip and Streak
- Proficient in Microsoft Excel.
Sales Associate
Orangetheory Fitness
Bristow, VA
07.2018 - 01.2020
- Has knowledge about working with heart rate monitors
- Experience with selling heart rate monitors
- Experience with selling memberships to customers
- Enhanced sales by working outside events such as county fairs and local schools to sell memberships
- Assisted with marketing strategies to increase sales
- Met the sales goal given numerous times
- Experience with Fax machines, Scanners, laminating machines
- Experience with Microsoft Excel
- Provided excellent customer service when answering phones.
Lil Kickers Coach/ Coordinator
Sports Network and Fitness/Manassas Soccer Club
Manassas, VA
06.2012 - 04.2019
- Taught ages 18 months-6 years
- Experience in sales; selling soccer classes to potential customers
- CPR/AED certified
- Provided excellent customer service when answering phones
- Promoted the program in and outside of store coming up with creative marketing ideas
- Worked as a Coordinator to assist with the hiring process of new employees
- Showed excellent leadership when mentoring new employees
- Enhanced sales by having the most soccer classes filled, and being the most recommended coach
- Took mandatory cognitive development classes in order to acquire the job
- Chosen to be an SNF Academy Coach and SNF Soccer Stars coach to increase sales and to enhance the soccer skills of children 5 to 6 years.
Summer Accounting Internship
Carfax
Centreville, VA
05.2015 - 01.2016
- Provided excellent customer service when answering phones
- Experience with W-8 and W-9 Forms
- Collected W-8 and W-9 forms to make sure that Carfax had the most updated information
- Experience with Fax machines, Scanners, and cutting checks.
Business Development Representative
ThreatConnect
Arlington, VA
- Actively qualifies leads for TAM’s and Client Account Managers to occur meetings that turn into potential deals
- Has a good understanding of TIP/SOAR and RQ platforms
- Proficient in Sales loft, Gong and Salesforce
- Hit quota 9 out of 12 months.
Education
Advanced diploma -
Osbourn Park High School
06.2014
Marketing and Management major, Entrepreneurship minor -
Radford University
B.A. Psychology -
Northern Virginia Community College
Skills
- Client Relationship Management
- Contract Negotiation
- Report Writing
- Account Development
- Account Management
- Customer Service
- Vendor Relations
- Preparing Contracts
- Revenue Generation
- Lead Development
- Sales Force Training
- Upsell Opportunities
- Vendor Management
- Proficient in several Technologies
Timeline
Civilian Account Manager
Iron Bow Technologies
10.2022 - Current
Client Account Manager
ThreatConnect
05.2020 - 09.2022
Sales Development Representative
MemoryBlue
01.2020 - 05.2020
Sales Associate
Orangetheory Fitness
07.2018 - 01.2020
Summer Accounting Internship
Carfax
05.2015 - 01.2016
Lil Kickers Coach/ Coordinator
Sports Network and Fitness/Manassas Soccer Club
06.2012 - 04.2019
Business Development Representative
ThreatConnect
Advanced diploma -
Osbourn Park High School
Marketing and Management major, Entrepreneurship minor -
Radford University
B.A. Psychology -
Northern Virginia Community College
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