Chloie Rodriguez
El Paso,Texas
Summary
Experienced server with a strong background in customer service and retail. Known for enhancing dining experiences and optimizing service efficiency. Proven track record of managing orders, resolving customer concerns, and implementing innovative service strategies. Skilled in communication, food safety, and team collaboration, consistently driving customer satisfaction and contributing to overall operational success. Talented server with expertise in order management, payment processing, and upselling. Stay up-to-date on menu items and consistently provide targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and adhering to general food safety standards.
Overview
2
2
years of professional experience
Work History
Server
American Cruise Lines
07.2024 - Current
- Delivered high-quality dining service to an average of 150 guests per shift in fine dining restaurants
- Provided personalized recommendations to guests and catering to individual dietary preferences and requirements
- Maintained cleanliness and organization of the dining area, ensuring adherence to health and safety standards
- Assisted in hosting special themed dining events, enhancing the guest experience and driving repeat bookings
- Collaborated with kitchen staff to ensure timely and accurate food service, ensuring guest satisfaction.
Server
Tara Thai Cuisine
07.2022 - 07.2024
- Took orders, served food and beverages, and made personalized recommendations based on guest preferences and dietary needs
- Upsold high-margin items and specials, boosting daily sales by [percentage or amount]
- Addressed customer inquiries and resolved complaints to maintain a positive dining experience
- Assisted in training new servers, improving team efficiency
- Managed cash and credit transactions accurately, ensuring timely payment processing.
Front End Management
Walmart Associate
11.2022 - 10.2023
- Assisted customers with product selection, improving satisfaction and increasing repeat business
- Managed inventory, ensuring stock levels met demand and reduced out-of-stock incidents
- Processed transactions efficiently, maintaining accuracy and reducing checkout times
- Collaborated with the team to optimize store layout, enhancing customer shopping experience.
Education
Associates -
El Paso Community College
06.2023
High School Diploma - undefined
Parkland Early College High School
06.2023
Skills
- Management
- Customer service (4 years)
- Customer support (4 years)
- Retail sales (2 years)
- Food Safety
- Food Handling
- Food Service
- Restaurant experience
- Sales
- Cash handling
- Serving
- Cash register
- Communication skills
- Organizational skills
- Event planning
- Time management
- Phone etiquette
- Computer skills
- Stocking
- Night audit
- Hospitality
- Order delivery practices
- Table Bussing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
American Cruise Lines
07.2024 - Current
Front End Management
Walmart Associate
11.2022 - 10.2023
Server
Tara Thai Cuisine
07.2022 - 07.2024
High School Diploma - undefined
Parkland Early College High School
Associates -
El Paso Community College
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