Chloie Rodriguez
San Antonio,TX
Summary
Fast-learning and motivated property management professional who thrives in hands-on environments. Once shown how to do something, I quickly master it and take initiative to get things done efficiently. Always eager to learn more, grow within the company, and contribute to a positive, organized, and supportive team atmosphere. Known for building strong relationships with residents, maintaining well-managed communities, and ensuring smooth day-to-day operations. Dependable, proactive, and passionate about creating great living experiences and helping properties reach their full potential.
Overview
1
1
year of professional experience
Work History
Assistant Community Manager
Tarantino
08.2025 - Current
- Maintained accurate records of resident interactions and feedback, contributing to enhanced service quality strategies.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Performed market research on competitors'' pricing, features, and amenities to maintain a competitive edge within the local rental market.
Leasing Manager
Tarantino
04.2025 - 08.2025
- Maintained accurate records of lease agreements and tenant information within management software.
- Conducted market research to identify trends and inform rental pricing strategies effectively.
- Developed strong relationships with residents to foster community engagement and retention rates.
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Established key relationships with potential leasers and renters.
- Managed daily and weekly marketing and leasing plans.
- Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
- Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
- Supervised leasing teams across multiple locations while maintaining overall operational efficiency at each site.
Leasing Professional
Knightvest Management
12.2024 - 04.2025
- Assisted residents with leasing inquiries and property tours
- Managed lease documentation and tenant applications for efficiency
- Coordinated resident events to enhance community engagement
- Maintained up-to-date knowledge of market trends and property features
- Conducted follow-ups with potential residents to encourage leasing decisions
- Utilized property management software to track leases and renewals
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Participated in regular training sessions to stay updated on industry trends and best practices in property management.
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Invited prospects to fill out application upon completion of property tour.
Lead Server
American Cruise Lines
06.2024 - 12.2024
- Led daily service operations, ensuring exceptional guest experiences and satisfaction.
- Trained and mentored junior servers on menu offerings and service standards.
- Coordinated dining room activities, optimizing workflow and enhancing team efficiency.
- Implemented best practices for food safety and sanitation compliance among staff.
- Collaborated with kitchen staff to ensure timely food delivery and quality presentation.
- Conducted pre-shift briefings to align team on service objectives and daily specials.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Collaborated with managers on employee scheduling needs, helping maintain optimal coverage during peak hours without sacrificing quality of service.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
Education
Associate of Arts -
The University of Texas At El Paso
El Paso, TX05-2024
Skills
- Event planning
- Hospitality and accommodation
- Resident relations
- Property inspections
- Tenant and eviction laws
- Payment management
- Daily operations management
- Property tours and inspections
- Conflict handling
- Leasing and sales
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Assistant Community Manager
Tarantino
08.2025 - Current
Leasing Manager
Tarantino
04.2025 - 08.2025
Leasing Professional
Knightvest Management
12.2024 - 04.2025
Lead Server
American Cruise Lines
06.2024 - 12.2024
Associate of Arts -
The University of Texas At El Paso