Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Silver Award - 2006 Methodist Hospital Wellness Services
Timeline
Hi, I’m

Chnell Scott

Summary

Experienced HR leader with a proven track record working in the financial energy services industry excelling in strategic planning and team leadership. Championed talent development initiatives, enhancing employee engagement and retention. Skilled in compliance and operations management, driving efficiency and fostering strong relationships with stakeholders to achieve organizational goals.

Professional leader with executive experience ready to drive impactful change. Proven ability to implement strategic initiatives and enhance operational performance. Valued for collaborative team leadership and adaptability to evolving business needs.

Overview

35
years of professional experience
1
Certification

Work History

Amerex Brokers LLC | Cantor Fitzgerald

Vice President, Human Resources, Sr. HRBP
09.2001 - 09.2025

Job overview

  • Administered sole Human Resources support for Texas office covering 70 to 150 employees to include, but not limited to; payroll, health benefits, 401K, expense reimbursements, contract execution, investigations, audits, recruiting, whilst building strong relationships with key stakeholders and employees to promote collaboration and long-term success.
  • Liaised with cross-functional teams and corporate entities in North America and London HQ.
  • Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Identified opportunities to improve business process flows and productivity.
  • Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
  • Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Established and directed successful programs focused on charity drives.
  • Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.

Amerex Brokers LLC

Contract Administrator
09.1997 - 09.2001

Job overview

  • Ensured timely execution of high volume and time sensitive daily brokerage transactions.
  • Managed high-value transactions with a keen eye for detail, identifying discrepancies and inaccuracies before finalization.
  • Actively participated in continuous improvement initiatives aimed at enhancing the effectiveness of contract administration processes.
  • Assisted in the development of standard operating procedures, improving overall efficiency within the Contract Administration process.

Equal Net

Customer Service Representative
04.1996 - 11.1997

Job overview

  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

US Army

Unit Supply Specialist, Armorer
11.1990 - 04.1993

Job overview

  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Prepared detailed reports on unit inventory and expenditures to inform senior personnel.
  • Resolved discrepancies in inventory records through diligent investigation and communication with relevant parties.
  • Maintained records of supply transactions for accuracy and tracking.
  • Maintained strict compliance with military regulations regarding procurement, storage, and disposal of sensitive items.
  • Collaborated with cross-functional teams to address logistics challenges, improving overall unit efficiency.
  • Acted as primary contact for supply chain management systems, tools, and data, and ran regular reports in support of supply chain business processes.
  • Streamlined the supply chain process for timely delivery of materials and equipment to units in need.
  • Maintained a high level of security by adhering to strict military guidelines in the handling and storage of classified materials.
  • Managed the issuance and receipt of supplies, ensuring accurate record-keeping and accountability.
  • Supported unit readiness by providing timely and accurate replenishment of supplies, ensuring optimal performance during missions.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Reduced turnaround time for weapon repairs through streamlined processes and effective communication with maintenance personnel.
  • Enhanced armory operations by implementing efficient inventory management and control systems.
  • Performed detailed inspections on incoming and outgoing firearms, identifying potential issues before they impacted operational readiness.
  • Facilitated smooth transitions during unit deployments by coordinating logistics related to weapons transport and delivery.
  • Collaborated with other military departments to coordinate efficient inter-service transfers of weaponry and support equipment.
  • Liaised with internal departments to optimize productivity and efficiency.

Education

Houston Community College
Houston, TX

from General Studies

Franklin High School
Seattle, WA

High School Diploma
06-1990

Skills

  • Team leadership
  • Relationship building
  • Decision-making
  • Coaching and mentoring
  • Client relationship building
  • Strategic planning
  • Business development
  • Operations management
  • Documentation and reporting
  • Staff development
  • Performance monitoring
  • Budget oversight
  • Performance metrics analysis
  • Policy and procedure development
  • Recruiting and hiring
  • Company guidelines
  • Human resources management
  • Corporate branding
  • Staff recruiting and retainment
  • Mergers and acquisitions
  • Verbal and written communication
  • Cross-functional team leadership
  • Operational management
  • Project management
  • Staff management
  • Procedure implementation
  • Business planning
  • Office management
  • Expense reporting
  • Administrative support
  • Revenue cycle management
  • OKRs and kpis
  • Contract negotiation
  • Critical thinking
  • Complex Problem-solving

Accomplishments

  • Collaborated with management team of seven in the development and launch of Intern Rotation Program, which was recognized and implemented across business units outside of local region.
  • Supervised and developed team of 10 staff members, within various departments outside of HR yet impactful to business administration operations.
  • Collaborated with Finance Director in the development and administering all payroll cycles for all employees ranging from hourly, salary exempt, and commission based compensation.
  • Achieved successful rebuild of Finance department through helping with direct recruiting, retention negotiations, and effectively communicating business needs to decision makers.
  • Achieved nearly 100% business continuity during COVID pandemic, overseeing business operations with accuracy and efficiency.
  • Documented and resolved gaps in revenue producer support which led to increased production and broker retention.
  • Developed employee locator response program to establish accountability and business continuity after natural disasters.
  • Created various employee recognition and engagement opportunities resulting in successful employee relations.
  • Engaged with local city government, including the mayor's office, to promote the company's business development within the community.

Certification

  • Professional in Human Resources Certification 2014 - 2020

Affiliations

  • HR Houston , SHRM

Silver Award - 2006 Methodist Hospital Wellness Services

Recognized for excellence in health and wellness initiatives as part of my Benefits Administrator role at Amerex. I was recognized for partnering with Methodist Hospital to initiate and roll out on-site health fairs to include influenza vaccinations, biometric screenings, chiropractic care, nutrition expert advice, etc...

Timeline

Vice President, Human Resources, Sr. HRBP

Amerex Brokers LLC | Cantor Fitzgerald
09.2001 - 09.2025

Contract Administrator

Amerex Brokers LLC
09.1997 - 09.2001

Customer Service Representative

Equal Net
04.1996 - 11.1997

Unit Supply Specialist, Armorer

US Army
11.1990 - 04.1993

Houston Community College

from General Studies

Franklin High School

High School Diploma
Chnell Scott