Summary
Overview
Work History
Education
Skills
Timeline

Cho Aung

Daly City,CA

Summary

Skilled in communicating to meet performance and productivity requirements while ensuring compliance with policies and regulations.

Forward-thinking customer service with extensive knowledge of service. Known for success in hospitality industries and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent services.

Overview

17
17
years of professional experience

Work History

Account Executive - Payables and Receivables

Quarto Product
Yangon , Myanmar
01.2002 - 03.2008
  • Prepared bills receivable, invoices and bank deposits.
  • Maintained records by imaging invoices, debits and credits.
  • Posted customer payments by recording cash, checks and credit card transactions.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Business Owner

Elliot Dry Cleaner
Daly City, CA
06.2009 - 10.2010
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.

Cashier Team Lead

Sankaku - SFO
San Francisco , CA
10.2010 - 01.2013
  • Communicated with customers and team members to solve problems.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated POS cash register and equipment to collect payments.
  • Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.

Managing Director

The SAT Yangon
Yangon , Myanmar
04.2015 - Current
  • Directed staff and managed annual capital budget.
  • Hired and directed teams to achieve daily and long-term operations and business goals.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Analyzed business needs while soliciting customer feedback for process improvements.
  • Worked with team leaders to arrange schedules
  • Assisted leadership with launch of start-up to achievement.

Education

Associate Degree In Business Administration - Business Administration And Management

Skyline College, San Bruno, CA
05.2013

Bachelor Of Business Management Studies - Business Management

University of Yangon , Yangon
10.2004

Skills

  • Records Organization and Management
  • Problem Anticipation and Resolution
  • Performance Monitoring and Evaluation
  • Administrative Management
  • Guest Relations
  • POS Inventory System Operation

Timeline

Managing Director - The SAT Yangon
04.2015 - Current
Cashier Team Lead - Sankaku - SFO
10.2010 - 01.2013
Business Owner - Elliot Dry Cleaner
06.2009 - 10.2010
Account Executive - Payables and Receivables - Quarto Product
01.2002 - 03.2008
Skyline College - Associate Degree In Business Administration , Business Administration And Management
University of Yangon - Bachelor Of Business Management Studies, Business Management

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Cho Aung