Hi, I’m
Cho Yi
Queens,NY
Summary
Energetically excelled as a Restaurant Server at Bengal Tiger Indian Food, enhancing customer satisfaction through exceptional service and upselling techniques. Mastered POS system operation and led by example in dining area maintenance, significantly contributing to a welcoming atmosphere. Skilled in both guest service and cash handling, I played a key role in boosting sales and fostering positive customer relationships.
Overview
3
years of professional experience
Work History
Bengal Tiger Indian Food
Restaurant Server
09.2021 - Current
Job overview
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Education
Mandalar UniversityMyanmar (burma)
Bachelor of Arts from English Language And Literature
03.2020
LCCI International Qualifications
Diploma in Accounting And Finance from Book Keeping , Cost And Management Accounting
09.2017
Skills
- Organization
- Guest service
- POS System Operation
- Cash Handling
- Exceptional customer service
- Staff Training
- Customer Satisfaction
- Dining area maintenance
- Safe Food Handling
- Quality Control
- Order Management
Languages
English
Full Professional
Hindi
Full Professional
Nepali
Native or Bilingual
burmese
Native or Bilingual
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Flexible work hoursCareer advancementTimeline
Restaurant Server
Bengal Tiger Indian Food
09.2021 - Current
Mandalar University
Bachelor of Arts from English Language And Literature
LCCI International Qualifications
Diploma in Accounting And Finance from Book Keeping , Cost And Management Accounting
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